IT Support Monitoring PT. Bumi Amartha Teknologi Mandiri Jakarta Timur (Jakarta)

This is a contract, on-site position as an IT Monitoring located in East Jakarta. As part of our IT team, you will be responsible for monitoring computer systems and networks to ensure they are running smoothly and effectively. Your day-to-day tasks will involve setting up monitoring tools, detecting and resolving issues, and reporting on system performance to management.

about 4 months ago

Application Support Analyst PT. Fitness First Indonesia Jakarta Selatan (Jakarta)

• Advise users on functionality of our core applications, such as Membership Management system, reporting system. Mobile application, facility management system and sales system. • Provide 1st and 2nd level application support for users in Asia. • Provide detailed trouble shooting and data analysis for incidents that are escalated to 3rd level based in other regions. • Be able to write advanced SQL scripts to query data and rectify data in SQL database. • Provide regular updates to users regarding the status of their issues. • Make configuration changes and account creations upon request. • Monitor key processes and escalate to appropriate teams / management when issues occur. • Work closely with ServiceDesk and local IT team in the process of troubleshooting. • Assist in the resolution of adhoc requests workarounds when required. • Maintain appropriate levels of technical and procedural documentation. • Support project teams in the system upgrades and enhancements

about 4 months ago

IT Governance Manager PT. Clipan Finance Indonesia Jakarta Barat (Jakarta)

Menyusun SOP IT sesuai kebijakan Perusahaan dan regulasi Pemerintah. Melakukan evaluasi pelaksanaan kebijakan dan SOP IT. Mengidentifikasi risiko-rIsiko dan mempersiapkan mitigasi penerapan IT. Mengelola IT Governance, menerapkan tata kelola perusahaan mengacu kepada ISO 27001. Mengelola IT Governance terkait ISO 27001 dan laporan-laporan audit yang berhubungan dengan IT.

about 4 months ago

TEMP IT SUPPORT RecruitFirst Pte. Ltd Singapore (Singapore)

-Assist in software updates -Support users on helpdesk

about 4 months ago

IT Onsite Engineer Forte Employment Services Pte Ltd Singapore (Singapore)

Perform daily reviews of system backups for the local site, operating servers, and network equipment, and document the findings. Assist network administrators in troubleshooting network connectivity, server, and VOIP issues. Additionally, support in maintaining accurate Active Directory entries for desktops. Work closely with Operational Technology (OT) teams to understand system requirements and integration points. Assist in the design, implementation, and maintenance of OT systems. Troubleshoot and resolve issues related to the convergence of IT and OT technologies. Manage Configuration Items (CI) in the Computer Management Database (CMDB). Collaborate with global cross-functional teams (including IT Infrastructure and Digital HUB) to implement various IT and Digital solutions in Singapore and Malaysia. Actively engage with clients to comprehend their needs and advocate for IT solutions.

about 4 months ago

IT Operator Generali Life Insurance Malaysia Berhad Kuala Lumpur (Kuala Lumpur)

about 4 months ago

Support Engineer PT. PolarisWeb (PointStar) Bandung (Jawa Barat)

Assisting helpdesk to ensure all cloud-based support tickets are solved in a timely manner. Provide phone, ticketing, email, meeting online, and onsite support to clients if necessary. Ensure excellent customer service is being met. Perform shift work when necessary by following the schedule. Perform pro-active support ticket monitoring and follow-up. Support desktop Windows and MacOS-based environments. Understand and familiar with antivirus and end-point security for internal and external end users Adhere to SLAs agreed with customers. Perform any other ad-hoc tasks assigned by the Supervisor.

about 4 months ago

Technical Support Engineer Infinit-o Manila (Luzon)

Ability to follow strict protocols and processes related to their job End-User technical solution management Creation and maintenance of user accounts, groups, and access management Troubleshoot and support end-user technical and application issues Create and Maintain documentation for all activity, end-user support, technical processes, and management Provide front-line support to our associates both locally and overseas. Manage Local Client equipment/inventory Assist and collaborate with Business Operations and other teams to support information technology operations and initiatives. Ability to be present in the office at least one day each week, with a rare possibility of 2-3 days in the office for special circumstances.

about 4 months ago

IT SUPPORT PT. Communication Cable Systems Indonesia, Tbk Jakarta Barat (Jakarta)

Installing and Configuring computer hardware, Software, Systems, Networks, Printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and request Providing technical support across the company (this may be in person or over the phone) Setting up Accounts for new user Repairing and replacingequipment and necessary Testing New technology Possibly training junior staff

about 4 months ago

IT Technical Support PT. UangMe Fintek Indonesia Yogyakarta (Yogyakarta)

End-users support (on-site and remote support). Vendor Management (Communicate and Analysis) IT Asset Management (Control, Improve, and Report). Improve IT SOP. Make Weekly Ticketing Report. ISO Audit Support.

about 4 months ago