Customer Service

CUSTOMER SERVICE (Less than 1 year experience/Fresh Grad)
Unnamed Road, 47630 Subang Jaya, Selangor, Malaysia
Kuala Selangor - Selangor - Malaysia

DESKRIPSI PEKERJAAN

Build strong and lasting relationships with customers and provide second-to-none customer service. Take full responsibilities and end-to-end ownership of customer shipments and issues. Engage in constructive problem resolution and provide solutions. Act and communicate proactively and keep customers informed of any issues or changes in the booking. Address root causes and seek continuous improvements – constantly look for ways to improve work processes. Work independently and assist the team in realizing goals and standards – share knowledge and best practices.
REQUIREMENT

Previous customer service experience in shipping, logistics, freight forwarding, and supply chain will be an advantage. Previous experience in a customer facing role, preferably one that involved any form of critical thinking. Can handle pressure and high volume of customers. Personable, energetic and excellent communication skills. Someone who is an excellent team player and able to work effectively under pressure. Should have the ability to converse with people of all levels and is well organised, efficient and effective. Must be eligible to work on a permanent basis in Pasay City.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Address

Manila

GAMBARAN PERUSAHAAN

-

https://www.maersk.com/

20-50

Formal

English

Logistik/Transportasi

60380266688

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Unnamed Road, 47630 Subang Jaya, Selangor, Malaysia