Operation Management 1. Deliver the test by providing support to the candidates’ pre-test (registrations), during the test (test day management) and after the test (delivery of the results within timeframe) 2. Ensure appropriate test venue arrangements are in place prior to each test 3. Ensure tight the tests’ security is upheld 4. Maintain filing system of test materials 5. Provide information on test to candidates either face to face or over the telephone 6. Organise test administrations 7. Provide seminars and briefing to candidates when needed 8. Payment confirmations provided to Manager/Finance Manager on time and accurately Quality and Compliance 1. Independently perform audits on the test centre as scheduled and provide documented feedback and reports 2. Ensure test centre and off-site testing operations are managed within the operating procedures 3. Ensure adherence to all manuals 4. Ensure adherence to PSN (Professional Support Network) policy and procedure of all Examiner Trainers and Examiners 5. Assist with the development and implementation of policies 6. Ability to work in a professional manner with stakeholders and in accordance with organisational values 7. Liaise with manager and Finance manager to facilitate contracts for various business aspects as required. Monitor all current contracts to ensure terms are adhered to 8. Inform Manager of issues regarding risk management/ security to ensure centre compliance with security policy and procedures 9. All invoices for payment are processed in a timely manner

Manila