Customer Care Maersk Malaysia Sdn Bhd Kuala Lumpur (Kuala Lumpur)

Handle Customer Service issues for Sealand Asia in a timely, efficient and professional manner Provide the highest level of service to the Customer by accepting and confirming the booking within agreed deadline Deliver and maintain the highest quality customer service level with the aim of achieving business retention and customer's loyalty Ensure Sealand Asia Policies, guidelines and procedures are adhered to. Also local, national and international rules and regulations related to shipping activities Support the Counter to overcome all issues to Customers Support the Global Shared Centre in servicing the Customers Support the Sales teams in servicing the Customers Understand and applying system updates according to Standard Operating Procedures (SOP)s and guidelines Communicate with internal and external customers in a professional manner

sekitar 4 tahun lalu

Digital Marketing Executive Cravito Group Sdn Bhd (MyeongDong Topokki) Kuala Lumpur (Kuala Lumpur)

Responsible for managing all our social media presence including Facebook, Twitter, Instagram Official Website and etc.· Doing a creative contest and campaign to increase the engagement between customers and admin· To do live update and also some special event via social networking· Responsible in preparing writing material, photo and video for social media updates. • Create creative post in social media platform. • Uploading marketing materials and campaign through social media platform. Analyzing the data and feedback from customers and public. Responsible for maintaining SMS blast, e-mail blast and mobile apps. • Responsible in planning contest, survey and other marketing strategy for social media channels. • Assisting in recruitment postings in career site and other social media channel including Facebook, Instagram, Official website, e-mail and mobile apps, · Handling / update slurp system and food delivery• Implement outstanding digital marketing campaigns across the official website, social media and advertising. • Growing number of potential followers/subscribers of social media platforms.

sekitar 4 tahun lalu

IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users’ accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 4 tahun lalu

Client Service Standard Chartered Bank Kuala Lumpur (Kuala Lumpur)

Delivery and Efficiency Provide the highest standard of Client Services in response to client enquiries and complaints, so as to create improved, lasting relationships with our clients Responsible for client satisfaction with service arrangements and delivery Process Process improvement impacting customer service areas. Research and investigation Root cause analysis with clients and support teams. Preparation of customer information, reporting for management and customers & analysis of VOC’s. Process improvement impacting customer service areas. Risk & Control Ensure process for client identification is clearly embedded Ensure that all control reconciliation activities are conducted in a timely and accurate manner Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Country Money Laundering Prevention Officer and Line Manager. Skills/Behaviour Standards Maintain a professional SCB image through all interactions with clients Encourage and foster a congenial working environment where staff at all levels seek achievement through teamwork and operational efficiency.

sekitar 4 tahun lalu

Clerical Adecco Personnel Sdn Bhd Kuala Lumpur (Kuala Lumpur)

Data Entry Answering Phone Calls Sorting and filing documents photocopying, scanning and faxing Handling inquiries and respond to incoming emails Perform any other duties or tasks assigned by superior as and when required

sekitar 4 tahun lalu

Digital Marketing Analyst Jobify Kuala Lumpur (Kuala Lumpur)

Set digital marketing strategies using all necessary tools (e.g. website, emails, social media and blogs) Research products, services and current strategies to identify new opportunities Analyze web traffic metrics and suggest solutions to boost web presence Monitor SEO/SEM, marketing and sales performance metrics to forecast trends Build strong clients relationships through social media interaction Keep up-to-date with their audience’s preferences and proactively suggest new campaigns Liaise with Marketing, Sales, Design and Content teams to optimize customer experience and ensure brand consistency Identify advertising needs Establish best practices in digital marketing Stay up-to-date with digital technologies developments

sekitar 4 tahun lalu

Payroll Analyst Franklin Templeton Investments Kuala Lumpur (Kuala Lumpur)

Analyze, audit and validate HR statuses for hires, terminations, transfers and the multiple other pay and deduction components before submitting to the various payroll vendors in the required format for processing Process secondary payroll functions (i.e. calculating final payroll, process stop payments, balances and wiring 3rd party payments, manage employee share investment program, etc) Audit and review output of vendor produced payrolls for accuracy Prepare the various pre-authorization documents for review to the Senior Specialist and submission to Lead Payroll Specialist/ Payroll Manager Year-end audit and tax preparation and reporting Assist in administration of shadow payroll for international assignees Prepare journal entries for accounting Work closely with the accounting team to assist with variance queries, balance sheet reconciliation and other queries where necessary Record and reconcile employee deductions such as Employee Stock Investment Plan Contributions for bi-annual purchases, etc Identify and resolve payroll inquiries from internal and external customers; escalating to the Lead Payroll Specialist and Payroll Manager where necessary Backup for other payroll team members as and when required Track and review absence records such as sickness, holidays; calculate overtime, sickness, holidays payments; preparing and reviewing the accruals Assist with various ad-hoc projects as directed by the Lead Payroll Specialist and Payroll Manager (e.g. setting up a new location/business unit, procedural changes and documentation) Assist in special projects requiring full evaluation and research of historical data Create procedures and assist in the testing and evaluation of new operating procedures and payroll system

sekitar 4 tahun lalu

Graphic Designer Diperlukan FRESH PRINT TRADING 002772886X Kuala Lumpur (Kuala Lumpur)

MAIN WORK SCOPE 1. Produce quality and creative graphic designs for Banner, Bunting, Poster, Sticker and so on products. 2. Act as an ambassador for all Fresh Print products 3. Responsible for all projects and customer orders. 4. Work effectively and according to the set time. 5. Work 6 days a week.

sekitar 4 tahun lalu

HUMAN RESOURCE EXECUTIVE MAA Group Berhad. Kuala Lumpur (Kuala Lumpur)

General Administration Maintain an effective filing system for proper maintenance of all human resources documentation To update and maintain employee’s information in the KaizenHR system To provide monthly management reports or assigned reports when required To maintain good working relationship and practice open communication with colleagues and staff of other departments To respond to changes in the Human Resources functions dictated by the industry, company, or management from time to time To undertake any other ad-hoc assignment as assigned from time to time by the superior or Management Manpower Planning, Budget, Recruitment & Selection To assist with the overall recruitment and manpower planning process for the group and to ensure that this process is according to the Company’s rules and procedures To liaise with proper job agencies and media representatives when there is a need to advertise and to coordinate internal vacancies advertisements Assist in hiring process activities such as job postings on website, reviewing applications and maintaining a spreadsheet in tracking applicants Appraisal, Compensation, Welfare and Benefits To assist in the building of an efficient team of employees by taking an active interest in their welfare, benefits, safety and career development To ensure a strong, creative and effective employee communications system within the group to keep employees informed on all human resources activities To assist in preparing and coordinating annual performance appraisals and to arrange relevant information for annual salary adjustments (where applicable) To assist to coordinate with insurance companies and statutory bodies for employees’ insurance and medical claims and maintain close rapport with the accredited panel clinics/hospitals Responsible to assist with the administration of the day-to-day operations of the human resources functions and duties Employee Relations Be directly involved in staff appreciation and disciplinary issues to ensure high level of motivation and compliance to company policies Assist to coordinate and implement all staff recognition and appreciation programmes to encourage improvement and retention Ensure that all employees have a complete understanding and access to the company’s Handbook, its policies and procedures (ICP) and standing instructions (SI) Maintain effective discipline and good industrial relations at all times Training Liaise with professional bodies, training institutions and consultants to source and develop appropriate programmes; when required Ensure a smooth process on all training requests (from registration of participants to arrangement of payment) and update the training record list when necessary To assist, develop and deliver in-house training and orientation programmes where applicable based on the needs of the company and the Group

sekitar 4 tahun lalu

GDDC Storage Architect Hitachi Vantara Kuala Lumpur (Kuala Lumpur)

Design, implementation, and management of the storage environment ( Hitachi & NetAPP/EMC) Managing architect and maintaining storage tiers Should be able to provide architecture level recommendations Architecture Knowledge on at least 3 storage technology products (preferably Hitachi, Netapp, EMC ) Experience in Hitachi VSP, VSP G Series, NetApp, EMC VMAX, Solution Enabler, VNX. Must have Replication experience Netapp, Filler, Vfiller configuration and management, Data Ontap 7 and above with NAS and SAN both operations Migration Experience in both Storage and Host level Storage Performance analysis. Allocating, De-Allocating, re-sizing and initializing on-line storage volumes Managing on-line storage thresholds and relevant data archives, Perform data replication activities by using storage replication (Asynchronous or Synchronous replication), Capacity and Data Store Management Strong experience in Netapp 7- mode and cluster- mode configuration and support Design, Configure and Maintain Fiber Channel Switches ( Cisco & Brocade) Experience Performing Zoning Activities using CLI, BNA and Device Manager. Performance analysis and troubleshooting using Tuning Manager.

sekitar 4 tahun lalu