Customer Service Representative Al-Futtaim Dubai (Dubai)

Rental Reservations Manifest Execution Rental Delivery and Collection Walk Up Delivery Board update Daily Huddle Reporting Service Advisor Customer complaints and resolution Driver Management

sekitar 2 tahun lalu

Customer Service Sykes Philippines Manila (Luzon)

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Call Center Sykes Philippines Manila (Luzon)

sekitar 2 tahun lalu

Call Center Sykes Philippines Manila (Luzon)

sekitar 2 tahun lalu

Customer Service Sykes Philippines Manila (Luzon)

sekitar 2 tahun lalu

Customer Service Agensi Pekerjaan Asia Recruit Sdn. Bhd. Kuala Lumpur (Kuala Lumpur)

Understand customer enquiries and respond via applicable channels: email, chat, and call backs Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied Provide a high level of professionalism and competent customer service Able to communicate effectively with customers in a friendly and polite manner by following to processes

sekitar 2 tahun lalu

Customer Service Wells Fargo Bank Manila (Luzon)

Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service Identify opportunities for customer service improvement, policy and procedure enhancement, and risk control development in customer service Make daily supervisory and tactical decisions and resolve issues related to customers and colleagues, as well as staffing requirements under direction of customer service management, leveraging interpretation of policies and procedures Collaborate and consult with internal partners, relationship managers, and colleagues to ensure customer satisfaction Interact directly with external customers Manage allocation of people and financial resources for customer service Mentor and guide talent development of direct reports and assist in hiring talent

sekitar 2 tahun lalu

Customer Service Associate Manager Wells Fargo Bank Manila (Luzon)

Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service Identify opportunities for customer service improvement, policy and procedure enhancement, and risk control development in customer service Make daily supervisory and tactical decisions and resolve issues related to customers and colleagues, as well as staffing requirements under direction of customer service management, leveraging interpretation of policies and procedures Collaborate and consult with internal partners, relationship managers, and colleagues to ensure customer satisfaction Interact directly with external customers Manage allocation of people and financial resources for customer service Mentor and guide talent development of direct reports and assist in hiring talent

sekitar 2 tahun lalu

Customer Service Sykes Philippines Manila (Luzon)

sekitar 2 tahun lalu

Customer Service Sykes Philippines Manila (Luzon)

Competitive salary, account-specific benefits and performance incentives* Night differential and night shift allowances Paid sick and vacation leaves HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents Life Insurance Study Assistance Program Cool office spaces and employee-centric facilities Accessible locations Mentoring and development programs for career growth opportunities Exclusive discounts in partner establishments Company-sponsored interest clubs Employee engagement activities Volunteer programs SYKES has been in the Philippines for more than 20 years and is considered the country’s first multinational contact center!

sekitar 2 tahun lalu