CS PT. Clipan Finance Indonesia Jakarta (Jakarta)

Memonitor efektifitas kerja dalam menangani incoming call dari customer/pihak luar yang bertujuan untuk meminta suatu layanan, informasi ataupun menyampaikan keluhan (complain) Membantu customer service dan customer care jika menghadapi masalah/kesulitan dalam menangani incoming call Menerima dan menindaklanjuti keluhan konsumen ke unit terkait sesuai dengan ketentuan yang berlaku Memberikan informasi prosedur pengambilan aset atau BPKB konsumen status lunas maupun klim asuransi, pengurusan BBN / Perpanjangan STNK Melayani pembuatan Surat Keterangan BPKB untuk perpanjangan STNK dan klaim asuransi kehilangan Menginformasikan ke konsumen berkaitan dengan jatuh tempo angsuran Memonitor dan menindaklanjuti keluhan konsumen, berkaitan dengan divisi / cabang sampai dengan penyelesaian permasalahan konsumen Membuat laporan rutin harian Melakukan evaluasi kinerja bawahan

sekitar 6 tahun lalu

Customer Service Mighty Jaxx Singapore (Singapore)

Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support.

sekitar 6 tahun lalu

Customer Service PT. Rumah Sunatan Indonesia Jakarta (Jakarta)

Candidate must possess SMK, SMU or equivalent At least 1 Year(s) of working experience in the related field is required for this position Required Skill(s): Customer Service, Paramedic, Marketing, Photography Good looking, good performance Live in Jabodetabek-Serang-Bandung (more priority) Diligent, responsible, honestly, caring Kontrak selama musim (2-3 bulan) Bersedia menyimpan Ijazah terakhir (Asli) di Perusahaan, selama kontrak

sekitar 6 tahun lalu

Customer Service PT. Rumah Sunatan Indonesia Bandung (Jawa Barat)

Candidate must possess SMK, SMU or equivalent At least 1 Year(s) of working experience in the related field is required for this position Required Skill(s): Customer Service, Paramedic, Marketing, Photography Good looking, good performance Live in Jabodetabek-Serang-Bandung (more priority) Diligent, responsible, honestly, caring Kontrak selama musim (2-3 bulan) Bersedia menyimpan Ijazah terakhir (Asli) di Perusahaan, selama kontrak

sekitar 6 tahun lalu

CS Yunnan Garden Restaurant Singapore (Singapore)

Manage all sales enquires and reservations coming from emails, online reservation, phone calls. Counter duties include cashiering,ushering and table service. Manage POS system Respond to enquires and bookings Floor duties : taking orders, type and prepare menus. Full admins support for floor and kitchen Pantry production duties is required Duties to maintain cleanliness and hygiene standards.

sekitar 6 tahun lalu

CS Yunnan Garden Restaurant Singapore (Singapore)

Manage all sales enquires and reservations coming from emails, online reservation, phone calls. Counter duties include cashiering,ushering and table service. Manage POS system Respond to enquires and bookings Floor duties : taking orders, type and prepare menus. Full admins support for floor and kitchen Pantry production duties is required Duties to maintain cleanliness and hygiene standards.

sekitar 6 tahun lalu

CS Yunnan Garden Restaurant Singapore (Singapore)

Manage all sales enquires and reservations coming from emails, online reservation, phone calls. Counter duties include cashiering,ushering and table service. Manage POS system Respond to enquires and bookings Floor duties : taking orders, type and prepare menus. Full admins support for floor and kitchen Pantry production duties is required Duties to maintain cleanliness and hygiene standards.

sekitar 6 tahun lalu

Customer Service Amazon.com Taipei (Northern Taiwan)

Being the customer-facing voice for Enterprise/APN customers, addressing complex account? billing and analysis issues. Working with customer support peers in other sites/countries to ensure a consistent and high-quality level of support. Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions to improve customer experience and efficiency. Driving or getting involved into projects that improve support-related processes. Building internal knowledge base/training materials and keep maintaining it. Adhering to the principle of customer first, providing enterprise-level technical support users and Amazon AWS partners with fast, efficient and meticulous services, providing detailed analysis of complex account billing issues; Actively formulate solutions for customers' needs, reflect customer needs and problem trends to relevant supervisors, and propose solutions to improve customer experience and work efficiency; Participate in or lead the relevant programs of the customer's technical support process, compile and continuously optimize internal processes, best solutions and other relevant documents; Development and maintenance of internal knowledge bases and training materials;

sekitar 6 tahun lalu

Call Center PT. Benang Amefird Indonesia Bandung (Jawa Barat)

Candidate must possess at least Diploma in any field. Required language(s): English, Bahasa Indonesia At least 1 Year(s) of working experience in the related field is required for this position. Required Skill(s): English, Computer Preferably Staff (non-management & non-supervisor) specialized in Banking/Financial Services or equivalent.

sekitar 6 tahun lalu

Customer Service MCI Career Services Pte Ltd Singapore (Singapore)

Providing level 1 - customer service / technical support to users Gathers information about the user’s issue and resolve or escalate Generate tickets and escalate to higher level 2 or level 3

sekitar 6 tahun lalu