IT Staff GMP Group Singapore (Singapore)

Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met. Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various stakeholders Provide assistance and liaise with maintenance contractors in the area of IT service request, change and incident management for Data Centre Operations, Technical Services and IT Infrastructure aspect. Ensure customer requirements are handled through proper service management techniques where best practices and processes are applied, including timely reporting and status updates to stakeholders Manage of IT operational risk and issues, system performance and availability. Oversee lifecycle maintenance activities of hardware and software includes preventive maintenance, and product life span. Assist in managing operating expenses of IT resource and service-related expenses. Review and recommend procedures, processes and policies to enhance data center operations and service delivery to all stakeholders. Maintain the operation certification standards and involve all IT audits and assessments. Assist in Business Continuity and IT Disaster Recovery activities and planning Involve project management (including new initiatives) to ensure all timeline is meet; Liaise with vendors for IT-related matters. Able to support after office hours (Include Sat , Sun & PH) for incident or downtime for maintenance.

sekitar 4 minggu lalu

IT Application Infrastructure BGC Group Pte Ltd Singapore (Singapore)

Research on the standards and specifications to understand the server and relevant hosting requirements and architecture components. Work with internal stakeholders and external industry companies to develop a working application on top of organization's deployed server. Build pipelines for data ingestion, using APIs as pathways to link data sources from identified websites and applications to the server and interface dashboard. Monitor general performance of the implemented platform, conduct patch updates. Ensure that all application infrastructure aligns and is compliant to the Process and standards.

sekitar 4 minggu lalu

IT Staff PrimeStaff Management Services Pte. Ltd. Singapore (Singapore)

Perform troubleshooting for client platform related problems. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Perform service request related to client platforms. Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. Involve in client platform implementation/upgrade project. Manage client platform implementation/upgrade project. Perform on research/evaluation of client platform tools. Provide systems related technical advice to customers or project team. Manage client platform management systems. Manage systems changes through change request process & provide status reports to the relevant parties. Perform client platform related presales tasks. Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. Ensure service level meet requirement. Propose and implement action plan when required. Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

sekitar 4 minggu lalu

IT Staff PT. Suparma, Tbk Surabaya (Jawa Timur)

Memantau dan menganalisa peringatan dan keamanan dari berbagai sumber, termasuk network, operating system, dan aplikasi lain yang digunakan Melakukan evaluasi dan R&D terhadap teknologi baru terkait perangkat hardware, perangkat jaringan dan perangkat CCTV Menentukan dan mengevaluasi spesifikasi standard dari perangkat hardware, perangkat jaringan dan perangkat CCTV sesuai kebutuhan operasional perusahaan Memantau dan mereview secara berkala versi perangkat software sesuai prosedur dan standar yang berlaku Memonitor penggunaan dan validity lisensi dari perangkat hardware dan software yang dimiliki oleh perusahaan Menganalisa, menentukan dan mengevaluasi desain jaringan IT untuk memenuhi kebutuhan operasional sistem informasi perusahaan sesuai prosedur dan standar berlaku Memonitor dan mereview secara reguler keadaan dan performance jaringan IT dalam rangka memenuhi kebutuhan operasional perusahaan Memonitor dan mengevaluasi hasil maintenance perangkat hardware yang dilaksanakan oleh Operation Support section Terlibat dan melakukan support dalam hal pelaksanaan project sesuai dengan prosedur dan policy IT yang berlaku Menjalankan prosedur Disaster Recovery Plan (DRP) sesuai dengan tugas dan tanggung jawab yang telah ditentukan Berkoordinasi dan bekerjasama kepada team IT lain jika diperlukan

sekitar 4 minggu lalu

IT Staff PT. Arifindo Artha Agung Jakarta Pusat (Jakarta)

Mengelola sistem-sistem kritis yang digunakan dalam operasional perusahaan kami. Peran ini mencakup manajemen aplikasi manajemen proyek seperti Monday.com, perangkat lunak Enterprise Resource Planning (ERP), Human Resource Management System (HRMS), sistem internet kantor, dan data perusahaan secara keseluruhan.

sekitar 4 minggu lalu

IT System Development PT. Etana Biotechnologies Indonesia Jakarta Timur (Jakarta)

Monitor systems and running applications Create an application based on user requests Develop the application if it need improvements Preparing reports related running application operations Perform documentation to each application

sekitar 4 minggu lalu

IT Staff PT. HGT Services Indonesia Jakarta Barat (Jakarta)

Assist the Onsite Engineer if there are obstacles in their job Ensure the Onsite engineers can perform their duties following the SOP Helping the Onsite Engineer find and solve hardware troubleshooting problems Assist the Onsite Engineers who have communication problems (if there are language barriers) Remoting the engineer's laptop if needed in terms of configuring the device. In urgent conditions perform work as an onsite engineer

sekitar 4 minggu lalu

System Engineer PT. IP Network Solusindo Jakarta (Jakarta)

Responsible for the design, deployment, installation, configuration, maintenance, and day-to-day operations of server/storage/backup systems and software Doing server/storage/backup installation and configuration, maintenance and troubleshooting Doing server operating system installation, configuration, maintenance and troubleshooting (e.g. Windows Server and Linux) Creating documentation of installation and Method of Procedure Creating Preventive Maintenance report

sekitar 4 minggu lalu

IT Staff PT. Gentamulia Infra Jakarta Selatan (Jakarta)

Merencanakan strategi implementasi atas kebijakan perusahaan Memastikan semua sistem IT dapat berjalan dengan lancar Memonitor pelaksanaan strategi dan kebijakan agar sesuai dengan kebijakan perusahaan Menyediakan layanan dan pengembangan dalam lingkup IT dan komunikasi Melakukan fungsi managerial dan pengawasan serta controlling dalam pembangunan sistem dan aplikasi Melakukan analisa, planning dan desain terhadap aplikasi dan sistem IT Bertanggung jawab atas pengembangan dan peningkatan sistem IT Melaksanakan strategi dan kebijakan perusahaan Melakukan analisis terhadap spesifikasi dan efektifitas aplikasi baru

sekitar 4 minggu lalu

IT Infrastructure PT. Berca Hardayaperkasa Jakarta Pusat (Jakarta)

- Assessment for customer current pain point, business objective and IT requirement. - Design IT Infrastructure for Server, Storage based on assessment. - Create topology, Build of Material and proposal. - Give presentation to customer in form of product or solution presentation. - As customer trusted advisor to give the best IT solution.

sekitar 4 minggu lalu