Customer Service

CUSTOMER SERVICE (Less than 1 year experience/Fresh Grad)
Lalamove Hong Kong
Unit B, 10/F, Dragon Industrial Building, 93-95 King Lam Street, Lai Chi Kok, Kowloon, Hong Kong, China
Hong Kong - Hong Kong -
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Inquiry management (inbound and outbound): Provide support to our users and drivers by answering their questions in a proactive, clear and efficient manner Handle customer and driver complaints: Provide appropriate solutions and alternatives within the time limits and limit the risks of driver/user dissatisfaction Match supply and demand: Monitor Lalamove daily operations activities and pro-actively engage driver to ensure a maximum fulfillment rate Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools
REQUIREMENT

Bachelor's degree or college experience preferred. Previous experience in customer support Willingness to work weekends, early mornings, late nights, and occasional holidays Experience in service, customer support, food & beverage, retail or other high volume e-commerce platforms

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Kuala Lumpur

GAMBARAN PERUSAHAAN

-

https://www.lalamove.com/en-hk/

250-500

Formal

English

Logistik/Transportasi

85237013701

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Unit B, 10/F, Dragon Industrial Building, 93-95 King Lam Street, Lai Chi Kok, Kowloon, Hong Kong, China