Customer Service

CUSTOMER SERVICE (Staff)
Jumeirah Lake - Dubai - Uni Emirat Arab
Dubai - Dubai - United Arab Emirates

DESKRIPSI PEKERJAAN

Manage large amounts of incoming calls Generate sales leads identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
REQUIREMENT

Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Bachelor’s Degree Bilingual- English and Arabic Valid UAE D/L

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Dubai

GAMBARAN PERUSAHAAN

-

https://www.agileconsultants.ae/

20-50

Casual(T-shirt)

English

Konsultan

97145801837

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jumeirah Lake - Dubai - Uni Emirat Arab