Jl. Abimanyu Jl. Dhyana Pura, Seminyak, Kuta, Kabupaten Badung, Bali 80361
Dubai - Dubai - United Arab Emirates
Dubai - Dubai - United Arab Emirates
DESKRIPSI PEKERJAAN
Receives guests calls in a professional and friendly manner, ensuring guest expectations are always exceeded.
Maintains effective communication with all related departments to ensure smooth service delivery.
Handles every query in a polite and courteous manner.
Ensures total guest satisfaction by ensuring message taking is correctly.
Ensures any faults or modifications are reported to the Manager.
Ensures guests are greeted to the correct standard upon calling.
Maintains an up to date knowledge of the hotel and local services.
Ensure that a high level of customer service is consistently maintained.
Handles any outgoing calls on guest’s behalf.
Maintains the guest wake up call sheet and delivers calls accordingly on time and to the established standard.
REQUIREMENT
College Diploma in Hotel Management or related field Passion for teamwork Eye for detail to achieve operational excellence Excellent guest service skills
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
LOKASI KERJA
Alamat
Doha
GAMBARAN PERUSAHAAN
Hotel
62361737773
monday - saturday
-