Customer Service

CUSTOMER SERVICE (Staff)
41, 02, Jalan Molek 2/1, Taman Molek, 81100 Johor Bahru, Johor, Malaysia
Johor Bahru - Johor - Malaysia

DESKRIPSI PEKERJAAN

Deliver excellent customer service to ensure it is in line with the CSMD customer satisfaction objectives Assist HOD to compile and analyze customer satisfaction survey results from branches for service improvement Assist HOD to develop & implement customer service campaigns effectively to improve customer engagement and enhance customer service performance Maintain the track record of customer feedback, inquiry and complaints and interaction properly to assist in customer service delivery Perform administration duties, handle correspondence, documentation and follow up functions Periodically conducts interview/surveys of customers to further enhance customer service performance in branches Serves as liaison between the customer and various departments to gain information and resolve customer issues Carry out any other duties or projects as and when assigned by immediate superio
REQUIREMENT

Minimum Diploma in any relevant discipline with at least 1-year experience in similar industry Good spoken and written in English, Malay and Mandarin Able to work independently and under pressure Able to interact with all levels of people

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Pulau Pinang

GAMBARAN PERUSAHAAN

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http://www.careermaster.com.my/

Manajemen Sumber Daya Manusia

6073535294

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FOTO PERUSAHAAN

Lokasi Perusahaan 41, 02, Jalan Molek 2/1, Taman Molek, 81100 Johor Bahru, Johor, Malaysia