Customer Service

CUSTOMER SERVICE (Staff)
Level 10, Menara Ken TTDI, No. 37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail, 60000 Kuala Lumpur, Malaysia
Kuala Lumpur - Kuala Lumpur - Malaysia

DESKRIPSI PEKERJAAN

Professionally handle high volume incoming inquiries through emails, chat & faxes from Customer on Client products and services. Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customer where applicable regarding products and services listed above. Resolve customer issues via emails/chat resolution guidelines and/or escalated process Meet or exceed company and client performance metrics Maintain a balance between policy and customer benefits in decision making Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers. Responsible for customer detail compiling.
REQUIREMENT

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

250-500

Casual(T-shirt)

English

Konsultan

60327320720

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Level 10, Menara Ken TTDI, No. 37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail, 60000 Kuala Lumpur, Malaysia