Level 10, Menara Ken TTDI, No. 37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail, 60000 Kuala Lumpur, Malaysia
Kuala Lumpur - Kuala Lumpur - Malaysia
Kuala Lumpur - Kuala Lumpur - Malaysia
DESKRIPSI PEKERJAAN
Professionally handle high volume incoming inquiries through emails, chat & faxes from Customer on Client products and services.
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customer where applicable regarding products and services listed above.
Resolve customer issues via emails/chat resolution guidelines and/or escalated process
Meet or exceed company and client performance metrics
Maintain a balance between policy and customer benefits in decision making
Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers.
Responsible for customer detail compiling.
REQUIREMENT
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
LOKASI KERJA
Alamat
Singapore