cover company

Customer Service

CUSTOMER SERVICE (Staff)
41, 02, Jalan Molek 2/1, Taman Molek, 81100 Johor Bahru, Johor, Malaysia
Johor Bahru - Johor - Malaysia

DESKRIPSI PEKERJAAN

The Assistance Centre Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals and the aviation teams. The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of operational and administrative duties. Work 12-hour shifts (Day/Night) and fulfil a minimum of 48 hours a week Handle requests for assistance (phone calls and emails) Be the first point of contact for our clients who require medical or travel assistance Be responsible for your allocated cases within the working hours and be responsible for the continuation or completion of the service delivery Send out quotations Able to perform case management duties Coordinate and oversee aeromedical transport cases independently from start to end Carry out administrative and research tasks as directed Work closely with other departments and partners on daily operationaly matters Be part of our 24/7 medical operations team
REQUIREMENT

Ability to work in a fast-paced environment Excellent command of spoken and written English Minimum SPM or Equivalent Ability to commit shift work 8am-8pm (Day Shift) and 8pm - 8am (Night Shift?)

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Kuala Kedah

GAMBARAN PERUSAHAAN

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http://www.careermaster.com.my/

Manajemen Sumber Daya Manusia

6073535294

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FOTO PERUSAHAAN

Lokasi Perusahaan 41, 02, Jalan Molek 2/1, Taman Molek, 81100 Johor Bahru, Johor, Malaysia