DESKRIPSI PEKERJAAN
To be responsible for the day to day management of all aspects of customer service.
Able to handle large volume of calls daily.
Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned.
Promote excellent customer service and ensure satisfaction is delivered consistently.
Greet customers warmly and ascertain problem or reason for calling with a personal touch.
Work well with the sales and operation team and fellow customer service officers to ensure an exceptionally high standard of service is being delivered.
General affair (purchasing/management of stationery & equipment).
Data entry work (data inputting).
Support administrative function in the office.
REQUIREMENT
Higher NITEC or Diploma or it's equivalent.
Good understanding of customer account management.
Friendly and Customer Service Driven.
Proficient in MS Office.
A Team Player.
5.5 days ( Sunday Off)
9-7PM
Minimum 1 year of relevant customer service experience.
Good attendance and punctuality.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
