Customer Service

CUSTOMER SERVICE (Staff)
I-Vic International Pte. Ltd.
11 Tampines Street 92 #04-20 Annex Building Tampines Biz-Hub Singapore 528872
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Answer inbound calls and provide information pertaining to queries, complaints & feedback Manage & resolve customer’s complaints & feedback First contact resolution of all cases handled Project a positive and helpful attitude to external and internal customers Ensure Standard Operating Procedure (SOP) is properly carried out
REQUIREMENT

Minimum O Level Proficient in relevant computer applications Knowledge of Customer Service principles and practices Relevant experience in Call Center for at least 12 months is REQUIRED Good data entry and typing skills Able to liaise directly to Mandarin-speaking customers in Mandarin is an added advantage Singaporeans only 5.5 working days (Mon-Fri: 9am to 6pm; Sat: 9am to 1pm); 44 hours per week Contact Centre environment Working Location at Tampines Shuttle service provided on selected timing

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

http://www.ivicinternational.com/

100-250

Casual(T-shirt)

English

Konsultan

6567886723

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 11 Tampines Street 92 #04-20 Annex Building Tampines Biz-Hub Singapore 528872