Customer Service Executive

CUSTOMER SERVICE (Less than 1 year experience/Fresh Grad)
Ferns N Petals
9 Tagore LN, #02-29, Singapore 787472
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Answering customer queries and resolving customer concern over calls and emails Taking ownership of customer issues and following problems through to resolution Review and deconflict customer feedbacks to identify service gaps and implement corrective measures Develop service procedures, policies and standards Analyze statistics and compile accurate reports Keep ahead of industry’s developments and apply best practices to areas of improvement Handling escalations Plan and implement initiatives and processes to increase customer service excellence
REQUIREMENT

Requirements: Ability to work independently Comfortable in a fast-paced and rapid-growth environment Superior organizational and multitasking abilities Strong communication skills Problem-solving skills Attention-to-detail Ownership over assigned tasks to be completed in a timely and thoughtful manner

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://www.fnp.sg/

100-250

Formal

English

Ritel

6597279363

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 9 Tagore LN, #02-29, Singapore 787472