Customer Service

CUSTOMER SERVICE (Staff)
JJ Consulting Services
14 Robinson Rd, Singapore 048545
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Handle customer service hotline and provide first level of support. Provide quality customer service to customers over the phone or email. Remain up-to-date with the latest information that impacts the delivery of service to the customers and provide accurate information promptly to customers. Listen, probe and question in order to clarify and understand customer needs. Resolve customer queries efficiently and escalate problems/issues promptly. Follow-up on outstanding cases and perform call back to customers if necessary. Follow Standard Operating Procedures closely. Work as a team and ensure that the contact centre service level is met.
REQUIREMENT

Possess minimum 'O' level Customer-oriented with good interpersonal and communication skills Highly adaptable to a fast-paced and dynamic environment Pleasant disposition and personality A team player Possess a sense of urgency Candidates with experience in customer service or contact centre will have an added advantage Candidates with a passion in customer service are welcome to apply   Singaporean only

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://jjconsulting.global/

20-50

Formal

Indonesian

Konsultan

3035428140

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 14 Robinson Rd, Singapore 048545