D-03-06, Menara Mitraland,
13A, Jalan PJU 5/1, Kota Damansara,
47810 Petaling Jaya, Selangor,
Malaysia.
Kuala Selangor - Selangor - Malaysia
Kuala Selangor - Selangor - Malaysia
DESKRIPSI PEKERJAAN
Plan, deploy and set up new cloud messaging systems for customers.
Configuring admin consoles.
Setting up migration servers and monitoring migrations.
Providing Tier 3 support for premier clients.
Assisting helpdesk to ensure all cloud-based support tickets are solved in a timely manner
Provide phone, ticketing, email, team viewer and onsite support to clients
Ensure excellent customer service are being met
Perform shift work when necessary
Perform remote monitoring of desktops, servers and networks
Perform pro-active support tickets monitoring
Support desktop Windows and MacOS based environments and common software such as Gmail
Perform Anti-Virus, Anti-Malware and end-point security for internal and external end-users
Adhere to SLAs agreed with customers
Perform any other ad-hoc tasks assigned by supervisors
Travel to Singapore/Malaysia when required
Ad-hoc deployment tasks
REQUIREMENT
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
LOKASI KERJA
Alamat
Jakarta
GAMBARAN PERUSAHAAN
Komputer/TI
60358703767
monday - friday
-