Payroll Processing via outsourced vendors Ensure all payrolls within designation are accurately and timely processed within the agreed SLAs also adhering to the statutory requirements, business policies and company guidelines. Handle queries and perform first level investigation in relation to pay and statutory calculations, payroll procedures and other payroll related matters. Explain payroll results to employees and location stakeholders through analyzing changes which would affect payroll calculations, i.e. timecard hours, people change records or system configuration changes. Payroll Reporting and Audits. Develop and utilize excel spreadsheets to perform checks and analysis on records in payroll system and time system to identify any inconsistency, abnormality and error. Maintain detailed audit trials and documentation in payroll operations. Support port payroll activities on payroll reconciliations, third party payments, bank payments and month end reporting within the agreed timelines. HR/ Payroll system management Provide inputs and participate in user acceptance testing in system maintenance and upgrade of multiple system processors in payroll cycles, including time management system (Oracle OTL), people data system (Oracle), payroll system (SAP), ticket management system (ServiceNow & Sharepoint) and data exchange server (Biztalk) Process Improvement and Project Initiatives Adhere to established standard operating procedures and inform senior analysts on changes or deviations on SOPs and reference materials. Identify opportunities, prepare business case and participate in approved process improvements, simplifications and standardization. Support H2R improvement projects Stakeholder Engagement Responsible for issue resolution, data analysis and customer complaints through working with vendors, other teams and location stakeholders. Activity participate operation calls (Level 0) with finance, people groups and payroll vendors for each pay cycle run Clearly understands Hire to Retire scope of services on supported regions (HRIS, Payroll & Time admin)

Kuala Lumpur