DESKRIPSI PEKERJAAN
Assists in maintaining
professional front desk and reception area.
Assists in
administrative tasks including filing, member folder maintenance, and data
entry of client records and surveys.
Responsible for membership
sales
Responsible for cash
handling/payment processing
Greets each member and
guests promptly, enthusiastically and with a smile to create a friendly
positive entrance into the gym.
Provides security and
control to the front door area of the facility.
Checks each member into
the gym using the proper check-in procedures.
Register all guests into
the gym using proper registration procedures.
Ensures that guests and
appointments are directed to the appropriate fitness consultant in a
prompt, professional manner.
Answers phone by the
third ring in a professional and courteous manner and uses proper phone
greeting techniques.
Responsible for
following up on telephone inquiries to ensure that the appointment was
booked properly.
Responds immediately to
member requests, inquiries and concerns.
Responsible for handling customer
complaints
Maintain neat appearance
and wear proper uniform attire with name-tag while on duty.
Distributes keys, towels
and other materials as needed.
Reserves time/makes
appointments for tanning, special classes or other activities sponsored by
the gym.
Attends all staff
meetings as directed
Focus on
customer service
REQUIREMENT
Excellent written and spoken
English communication
·
Excellent interpersonal skills
with a customer service focus
·
Previous sales
experience
.
Knowledge of the Health &
fitness industry (not essential)
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff