IT HelpDesk

TECHNICAL & HELPDESK SUPPORT (Staff)
PT. Telkom Indonesia
Telkom Landmark Tower, 39-nd floor Jl. Jendral Gatot Subroto Kav. 52 RT.6/RW.1, Kuningan Barat, Mampang Prapatan Jakarta Selatan, DKI Jakarta, 12710 Indonesia
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Supervise the helpdesk of our product. Provide daily, weekly, and monthly reports related to the help desk. Deliver an analysis of the arising issue. Provide troubleshooting services. Have the capability to assist users in resolving issues.
REQUIREMENT

Diploma or bachelor's degree in Computer Sciences or System Information, Information Technology or related field preferred. Minimum 1 - 2 years of relevant experience operating in a similar role. Quick adaptation and understanding of new business processes. Understand basic product development, user-centric minded. Experienced in handling troubleshoot procedures. Strong analytical and troubleshooting skills. High Initiative, enthusiasm, and willingness to learn in a fluid and fast-paced environment. Good interpersonal and communication skills to interact effectively at all levels.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta

GAMBARAN PERUSAHAAN

-

https://www.telkom.co.id/sites

250-500

Casual(T-shirt)

Indonesian

Telekomunikasi

622180863539

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Telkom Landmark Tower, 39-nd floor Jl. Jendral Gatot Subroto Kav. 52 RT.6/RW.1, Kuningan Barat, Mampang Prapatan Jakarta Selatan, DKI Jakarta, 12710 Indonesia