DESKRIPSI PEKERJAAN
• 1st level help desk for M3 ERP supports
• Coordinate with users and M3 Consultants for M3 ERP-related issues.
• Install, configure and troubleshoot IT equipment for end users.
• Manage system and application servers including network, storage, Switches /Routers, hardware, OS, software, anti-virus and firewalls.
• Perform server maintenance, administration, backup and restore, health check, performance tuning and capacity planning. Investigate security breaches and other cyber security incidents.
• Manage system databases and servers to ensure the smooth on-going operation and up-time according to service standards. Plan and perform database version upgrades.
• Manage IT assets and assist in IT documentation.
• Administer WAN/LAN connectivity, routers, switches, firewalls, Wi-Fi, systems and ERP access control.
REQUIREMENT
• Diploma/Degree in IT/ Computer Science
• 3 years of experience in an IT /System Administrator position in a medium to large scale environment
• Knowledge of network technologies including routing and switching.
• Ability to manage multiple support tickets and end to end process to resolve user issues.
• Problem-solving and proactive attitude
• Able to provide support on ad-hoc basis on weekends
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
