DESKRIPSI PEKERJAAN
Responsible for reminding customers of their outstanding balances through Emails, SMS & Phone calls and other appropriate communication channels.
Providing solutions & alternatives to clients on repayment & restructuring plans to clear outstanding balances.
Adhering to the Ministry of Law guidelines when communicating with customers.
Applying negotiation skills and rapport building to ensure payments are repaid on time.
Updating of system records when customers make necessary payments.
Generating of payment reminders and warning notices when payments are not being made.
Ensure compliance to company policies, financials, processes and industrial standards.
Ensure proper document filing and safe keeping of financial related documents.
Other ad hoc duties assigned.
REQUIREMENT
High levels of integrity, meticulous and detail oriented.
Excellent communication & negotiation skills.
Strong ownership with the ability to function in a dynamic & fast paced environment.
Open minding and willing to learn, take on new challenges and offer suggestions to suit business requirements in the workplace.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Staff
