Customer Service

CUSTOMER SERVICE (Supervisor / Coordinator)
Ruko Pluit Village Mall No. 33, Jl. Pluit Permai, RT.1/RW.4, Pluit, Jakarta, Daerah Khusus Ibukota Jakarta 14450
Jakarta Utara - Jakarta - Indonesia

DESKRIPSI PEKERJAAN

Address customer concerns, provide timely feedback on service failures Review exception reports regularly, identify and resolve discrepancies. Provide back-up support in assigned departments. Primarily responsible for providing effective customer service for all internal and external customers by utilizing in-depth knowledge of operational (import /export /triangle/domestic) processes. Manage customer relationship in assigned accounts. Proactively provide shipment status and notify customers of any delays regarding arrival, delivery or dispatch of shipments. Ensure Standard Operating Procedures are available for each account serviced. Follow SOP in performance of all operational processes. Co-ordinate with overseas offices, agents and customers for timely shipments
REQUIREMENT

Age Maximum 30 years old S1 in any Major Familiar in English Speaking (Oral & Written) is a must Computer Literature Good personality, Good Looking, Good communication, Responsible and Trustworthy Able to work under pressure and work in a team Domicile around Jakarta Barat Have experience in Freight Forwarding is a plus

DETAIL LOWONGAN
  • Umur Max 30th
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Supervisor / Coordinator

LOKASI KERJA

Alamat

Jakarta Barat

GAMBARAN PERUSAHAAN

-

https://tabitha.com/

250-500

Formal

Indonesian

Logistik/Transportasi

622129334550

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Ruko Pluit Village Mall No. 33, Jl. Pluit Permai, RT.1/RW.4, Pluit, Jakarta, Daerah Khusus Ibukota Jakarta 14450