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Customer Service

CUSTOMER SERVICE (Supervisor / Coordinator)
Taman Niaga Soewarna #AL-3, Soekarno Hatta International Airport Jakarta 19110 021-5590811, 021-5590911
- - Indonesia

DESKRIPSI PEKERJAAN

Address customer concerns, provide timely feedback on service failures Review exception reports regularly, identify and resolve discrepancies. Provide back-up support in assigned departments. Primarily responsible for providing effective customer service for all internal and external customers by utilizing in-depth knowledge of operational (import /export /triangle/domestic) processes. Manage customer relationship in assigned accounts. Proactively provide shipment status and notify customers of any delays regarding arrival, delivery or dispatch of shipments. Ensure Standard Operating Procedures are available for each account serviced. Follow SOP in performance of all operational processes. Co-ordinate with overseas offices, agents and customers for timely shipments
REQUIREMENT

Age Maximum 30 years old S1 in any Major Familiar in English Speaking (Oral & Written) is a must Computer Literature Good personality, Good Looking, Good communication, Responsible and Trustworthy Able to work under pressure and work in a team Domicile around Jakarta Barat Have experience in Freight Forwarding is a plus

DETAIL LOWONGAN
  • Umur Max 30th
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Supervisor / Coordinator

LOKASI KERJA

Alamat

Taman Niaga Soewarna #AL-3, Soekarno Hatta International Airport Jakarta 19110 021-5590811, 021-5590911

GAMBARAN PERUSAHAAN

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http://www.tloker.com/

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FOTO PERUSAHAAN

Location Taman Niaga Soewarna #AL-3, Soekarno Hatta International Airport Jakarta 19110 021-5590811, 021-5590911