DBS Tower, Level 21, Suite 2102, Ciputra World, Jl. Prof. DR. Satrio No.1, Kuningan, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940
Jakarta Selatan - Jakarta - Indonesia
Jakarta Selatan - Jakarta - Indonesia
DESKRIPSI PEKERJAAN
Welcome all guests with a smile and maintain a professional approach at all times
Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedure and events
Have knowledge of hotel rates, package and discounts
Attend the shift briefing, daily 15 minutes training and front office monthly meeting
Be flexible according to the business needs
Be fully aware of hotel credit policy and procedures and ensure that it’s adhered at all times
Keep yourself informed with all VIP arrivals
Be flexible in regard to work schedule.
Ensure that all guests are communicated with the credit policy and procedures upon check-in
Take initiative through empowerment to ensure complete guest satisfaction
Be fully aware of safety and emergency procedures
Handle mail and messages properly and on confidential basis
Know how to follow all hospitality guidelines and daily service basics
Assist a fellow associates in their job to ensure that all are done on time
Have knowledge about the city, the local area and attraction to provide the guests with all requested information
Make sure to work with various departments for accurate delivery of guest amenities
Share, announce and display all VIP arrivals and introduce brief information about guests
Be aware of the front desk operations and help front desk associates when needed
Report any unusual occurrences or requests to the manager and team leader
Be familiar with the AM, PM and night check list to ensure smooth daily operations
Ability to deal with the public in a professional and courteous manner
Ability to communicate with all managers, supervisors and fellow associates
Ensure the proper safety instructions are given before operating any equipment
Ensure that daily banking procedures are followed and performed as per the standards
REQUIREMENT
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Less than 1 year experience/Fresh Grad
LOKASI KERJA
Alamat
Dubai
GAMBARAN PERUSAHAAN
Hotel
02125533400
monday - saturday
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