IT Support PT. Nusantara Compnet Integrator Jakarta (Jakarta)

Analyze customer needs Provide solutions and give recommendations to the customer according to their needs Preventive and corrective maintenance Troubleshooting and solving customer's problems Responsive services

about 9 months ago

IT Support PT. Ambassador Technology Surabaya (Jawa Timur)

Dibutuhkan Programmer yang menguasai: PHP (Native preferred) MySQL/Postgre/Cassandra Linux Jquery Web design atau Teknisi IT yang menguasai: CCTV Perbaikan Komputer (Windows dan Linux) Jaringan kabel LAN dan wireless Mikrotik PABX (Panasonic/NEC)

about 9 months ago

IT Technical Support PT. Colliers International Indonesia Jakarta Selatan (Jakarta)

Supporting the roll-out of our application by doing an induction program to the client who uses our application. Monitoring, resolving and escalating related issues Conducting training to the clients to ensure they are familiar with the software, hence they can use our software properly Performing monthly checks, trouble shooting and testing to ensure the software installed on client is running well Working cross-functionality with leaders who will use the software Communication to client in timely manner to get to the root of their problem

about 9 months ago

IT Application Support PT. Karya Solusi Prima Sejahtera Tangerang (Banten)

• Create the tickets issue. • Handling the tickets problem. • Identifies and diagnose issues and problems. • Determine the best solution based on the issue and details provided by customers. • Escalate (if needed) unresolved problems to a higher level of support. • Monitor issues from start to resolution. • Follow up and update customer’s issue status and progress. • Update Frequently Asked Question. • Hand over tickets to the next on duty agent. • Reporting the tickets update to L1 Team Shift Leader

about 10 months ago

Technical Support PT. Swadharma Duta Data Jakarta (Jakarta)

about 10 months ago

IT - Technical Support PT. Gogomedia Visindo Tangerang (Banten)

Memastikan komputer yang dipakai user bisa berjalan dan terhubung ke jaringan sebagaimana mestinya Melakukan update secara berkala baik system operasi maupun system aplikasi yang dipakai oleh user Melakukan backup data dan mengembalikan atau me-restore data dari backup system jika terjadi masalah Memastikan system pendukung seperti printer, scanner berjalan sesuai yang diinginkan Melakukan instal dan konfigurasi anti virus, scan dan membersihkan virus Mengecek dan memperbaiki jaringan komputer yang bermasalah Paham prinsip kerja switch, router dan hub Bisa membuat kabel network atau kabel data Paham dasar-dasar jaringan komputer Mengerti aplikasi Office, seperti Word, Excel, Powerpoin dan email

about 10 months ago

IT Supervisor PT. Himalaya Everest Jaya Jakarta (Jakarta)

Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating systems. Coordinating technology installations, upgrades, and maintenance. Selecting and purchasing new and replacement hardware and software, when necessary. Testing, troubleshooting, and modifying information systems so that they operate effectively. Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations. Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures. Remaining up to date with advances in technology and industry best practices.

about 10 months ago

IT Engineer Middleware PT. Kb Data Systems Indonesia Jakarta Selatan (Jakarta)

Responsible for managing software products. User management, registration and interface management, registration and message management. Examine and manage failure interfaces between tasks. Responsible for managing and testing SNAP and H2H. Responsible for testing API and Ext EAI. Responsible for checking connections with external agencies and conducting tests.

about 10 months ago

IT Support Staff PT. Bundamedik (RS Bunda Menteng Jkt Pusat) Jakarta Pusat (Jakarta)

Monitoring, Support, and Maintenance Company Software & Hardware Software & Hardware Troubleshooting Provide Technical Assistance to Users Administration & Documentation related to IT Service Request

about 10 months ago

Support Engineer Golden ABC, Inc. Manila (Luzon)

Analyzes current and proposed departmental/user hardware systems Gather facts and data to be used in evaluating various user proposals. Analyzes and solves computer applications and systems problems Provides a wide range of technical assistance to departmental user support staff. Provides individual and/or group instruction and training to trainees on computer technologies, as appropriate. Provides technical support for research and development initiatives and new technologies. May maintain applicable records including user lists, user accounts and security, and equipment inventory. Performs miscellaneous job-related duties as assigned. Provides a wide range of in-depth technical assistance to employees. Performs miscellaneous job-related duties as assigned. Advises on alternative computer technologies, and on the implications of alternative selections. Document problem solutions in company knowledge base

about 10 months ago