IT Onsite Engineer Forte Employment Services Pte Ltd Singapore (Singapore)

Perform daily reviews of system backups for the local site, operating servers, and network equipment, and document the findings. Assist network administrators in troubleshooting network connectivity, server, and VOIP issues. Additionally, support in maintaining accurate Active Directory entries for desktops. Work closely with Operational Technology (OT) teams to understand system requirements and integration points. Assist in the design, implementation, and maintenance of OT systems. Troubleshoot and resolve issues related to the convergence of IT and OT technologies. Manage Configuration Items (CI) in the Computer Management Database (CMDB). Collaborate with global cross-functional teams (including IT Infrastructure and Digital HUB) to implement various IT and Digital solutions in Singapore and Malaysia. Actively engage with clients to comprehend their needs and advocate for IT solutions.

about 5 months ago

IT Operator Generali Life Insurance Malaysia Berhad Kuala Lumpur (Kuala Lumpur)

about 5 months ago

Support Engineer PT. PolarisWeb (PointStar) Bandung (Jawa Barat)

Assisting helpdesk to ensure all cloud-based support tickets are solved in a timely manner. Provide phone, ticketing, email, meeting online, and onsite support to clients if necessary. Ensure excellent customer service is being met. Perform shift work when necessary by following the schedule. Perform pro-active support ticket monitoring and follow-up. Support desktop Windows and MacOS-based environments. Understand and familiar with antivirus and end-point security for internal and external end users Adhere to SLAs agreed with customers. Perform any other ad-hoc tasks assigned by the Supervisor.

about 5 months ago

Technical Support Engineer Infinit-o Manila (Luzon)

Ability to follow strict protocols and processes related to their job End-User technical solution management Creation and maintenance of user accounts, groups, and access management Troubleshoot and support end-user technical and application issues Create and Maintain documentation for all activity, end-user support, technical processes, and management Provide front-line support to our associates both locally and overseas. Manage Local Client equipment/inventory Assist and collaborate with Business Operations and other teams to support information technology operations and initiatives. Ability to be present in the office at least one day each week, with a rare possibility of 2-3 days in the office for special circumstances.

about 5 months ago

IT SUPPORT PT. Communication Cable Systems Indonesia, Tbk Jakarta Barat (Jakarta)

Installing and Configuring computer hardware, Software, Systems, Networks, Printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and request Providing technical support across the company (this may be in person or over the phone) Setting up Accounts for new user Repairing and replacingequipment and necessary Testing New technology Possibly training junior staff

about 5 months ago

IT Technical Support PT. UangMe Fintek Indonesia Yogyakarta (Yogyakarta)

End-users support (on-site and remote support). Vendor Management (Communicate and Analysis) IT Asset Management (Control, Improve, and Report). Improve IT SOP. Make Weekly Ticketing Report. ISO Audit Support.

about 5 months ago

IT Application Support PT. Prawathiya Karsa Pradipta Jakarta Selatan (Jakarta)

about 5 months ago

IT Implementation and Support PT. Dian Swastatika Sentosa, Tbk Jakarta Pusat (Jakarta)

Onboarding and Integration: Onboard our clients into our API as well as Meta’s WhatsApp Business platform Organize and manage information during administration processes. Carry out change management process with a high level of discipline Reporting and Observability: Periodically collect data and format business reports. Create necessary query to the database for retrieving data. Create and manage dashboards various platforms such as Metabase, Big Query, Power BI Tech Support: Receive and manage incoming support requests from clients for the team to pick up Understand client needs to be able to generate a proper support report Timely escalate and track progress of resolving issues. Teamwork: Collaborate with Sales / Solutions team during presales activity and provide technical advice to both colleagues and clients

about 5 months ago

IT Sales Monitor PT. LG Electronics Indonesia Medan (Sumatera Utara)

Identifying and prospecting new clients in the IT Monitor Sector. Understanding and presenting IT Monitor products and services to potential customer. Handle sales for dealer account Medan, Pekanbaru, Batam & Padang. Collaborating with technical teams to tailor solutions to client needs.

about 5 months ago

IT Project Management Assistant Manager Erajaya Group Jakarta Barat (Jakarta)

Responsible for monitoring, execute and alignment standards for multiple cross-functional projects, ensures standards and also requirements details for each execution of projects within timeline. Manage and coordinate activities to ensure projects are completed on schedule, on budget and on scope. Execute and monitoring project charter and business plan to illustrate project requirements Coordinate and facilitate discussion with key user / division to seek solutions for project issues Create periodic project progress reports showing achievements, action plans, issue responses and estimated completion dates and update to superior and summary to related user

about 5 months ago