Support and coordinate with Imaging Centre’s Radiologist / Radiographer / Concierge / Operation Staff [Not limited to] and perform troubleshooting on systems and administer everyday IT activities related to the Imaging Centre’s system. Install and and provide L1 support for the workstations and modalities used by the imaging center. You will also handle all application administration tasks and test any vendor-recommended modifications to enhance the clinical system's functionality. Monitor all tasks and timely resolve of all issues reported for PACS / CMS applications and those associated equipment, perform troubleshoot on all moderate and complex issues and provide appropriate feedback. Participate and coordinate with Group IT on dispatch, phone and remote support of imaging centre’s system. Maintain proper asset inventory / documentation / workflow mapping on all imaging centre’s system and work processes and monitor all logs for error reported. Plan and support Preventive Maintenance / Power & Network Maintenance of Imaging Centre’s clinical systems. Analyse and monitor imaging system’s performance / user processes and recommend changes to the improve and optimize the imaging system workflow. Coordinate and consult with Group IT to ensure data security and proper compliance of security framework and process are followed. Coordinate with [Below Listed] to resolve all imaging centre’s related integration / application issues and perform L1 administration / troubleshooting on PACS / CMS.

Singapore