DESKRIPSI PEKERJAAN
Responsible for customers’ power maintenance, upgrade of firmware and patching of systems.
Ensure continuous delivery of IT services through oversight of service level agreements with business users and monitoring of IT systems performance.
Manage the IT Asset Management including hardware and software license management.
Be prompt and meticulous in updating of daily incidents handled into the incident management tool.
To be highly customer-focus and diligent towards providing good customer service.
Other duties such as annual DRP/BCP test and other tasks assigned.
Responsible in project implementation and migration for client’s infrastructure upgrade or new start-up environment.
Perform end-to-end service delivery to meet the clients’ requirements on implementation, maintenance and support the infrastructure systems.
Responsible on infrastructure project which include understanding user requirement, solutioning, conduct UAT, implementation and run live.
Responsible for supporting and implementing both IT and Cloud infrastructure.
Able to work independently with minimum supervision and work as team when required.
REQUIREMENT
Diploma/Bachelor of Science in Computer Science/Computer Information System or equivalent.
Min. 1 years of experience, System Integrator environment preferred.
Proven experience in IT support services field.
Practical skills and experience in the following:
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
