EXECUTIVE ASSISTANT Lane Crawford Hong Kong (Hong Kong)

Secretarial & Administration To provide comprehensive secretarial support to the CFO To prepare presentations for use at internal/ external meetings and presentations To compile strategic reports and various reports as required and understand how to use information systems To develop clear understanding and utilization of administrative best practices to ensure the highest quality service delivery To handle CFO’s travel itinerates, ensuring that travel arrangements and concurrence are made on time and within policy To manage internal office and external warehouse document filing To manage and facilitate preparation of meeting agenda, minutes, presentation and follow up actions with key stakeholders To produce correspondence and reports using appropriate software and tools To establish and maintain files and records. To assist the CFO to follow up upon outstanding matters according to deadline given to team/ vendors on projects Customer Focus To handle and resolve any issues and or complaint cases raised by operations/external customers effectively and consistently with the highest standard of courtesy, bringing to attention of appropriate persons To be fully conversant with all company policy and procedures as they relate to the department and key job functions To take time to turn every complaint into an opportunity to exceed the customers’ expectations To respond to and handle both internal and external customers in an efficient and polite manner To handle confidential information with utmost discretion To proactively work with team building initiatives To organize orientation for new comers to business unit Communication To be in touch with the status of all current issues within the department and to report and flag critical issues and events that require immediate action To communicate all meeting arrangements to appropriate persons Take initiative to highlight any matters of urgency, and communicate this at the earliest possible opportunity To respond to both internal and external customers in an efficient and polite manner Company Culture and Values To fully engage and live by the Lane Crawford Vision, Passion, Learning and Collaboration (PLC) Values, Leadership Code and deliver our Customer Service Promise at all times To build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department and individual objectives To reinforce Lane Crawford Heritage, Brand DNA and culture - through storytelling and sharing successes at every opportunity

sekitar 6 tahun lalu

Cleaning Service Watson Environmental Management Limited Hong Kong (Hong Kong)

Lead motivate the operations team to provide a professional general cleaning specialized cleaning service as required by the customer. Monitor the day-to-day operations and deliver the highest service standard of work at all times. Manage the operational workflows, drive the supervisors performance with continuous improvement for maximizing the operation efficiency and effectiveness. Develop and maintain a good business partner relationships with the Building Management Office, Residents Tenants and be a front-end problem solver for complaints and enquires.

sekitar 6 tahun lalu

Security PT. SAS Securitas Indonesia Hong Kong (Hong Kong)

Responsible for daily security management of the bank, including guarding in the lobby and answer Difficulties with customers; proper handling and notification to supervisors in the event of an emergency, and reporting of the events and results as soon as possible.

sekitar 6 tahun lalu

Driver Bank Of China Hong Kong (Hong Kong)

responsible for driving company cars (including round-trip Hong Kong) to complete assigned by superiors matters

sekitar 6 tahun lalu

Warehouse Lane Crawford Hong Kong (Hong Kong)

Assist daily warehouse operations Responsible for packaging and sending and receiving goods Processing cargo inventory, including counting, storage and recording

sekitar 6 tahun lalu

Sales WeWork Hong Kong (Hong Kong)

Processing a high volume of potential member enquiries Processing fapiao for all sales transactions Checking prices and contracts are up to date Reporting daily and monthly sales results to the sales team Supporting the sales force with general operations to help reach the team's objectives Taking phone calls from customers Communicating internally important feedback from members Processing staff timesheets Helping member's Business Registration Assisting Sales Management team in managing broker relationships Assisting with broker payment processes and sales Administrative support (for items concerning member business registration, local police for events, etc.)

sekitar 6 tahun lalu

Security Hang Seng Bank Hong Kong (Hong Kong)

2nd IC of the duty security operations team Assist to the supervision of armory Assist to plan and carry out administrative duties associated with security operations including reports writing Handle emergency situation and all security incidents in the Bank's premises and ATM sites

sekitar 6 tahun lalu

ACCOUNTANT Lane Crawford Hong Kong (Hong Kong)

Handle full set of accounts and month end closing independently Compile monthly consolidated financial statements Produce year end consolidation package Check/prepare tax computations, account reconciliations and schedules Check vouchers prepared by subordinates Monitor and follow up sundry receivables Liaise with auditors and follow up audit issues Perform ad hoc assignment as required

sekitar 6 tahun lalu

Marketing Executive Lane Crawford Hong Kong (Hong Kong)

Support development of big, smaller and always-on Marketing programmes in Hong Kong in partnership with Strategic Marketing Contribute to the development of integrated and omni-channel marketing strategies designed to generate brand awareness, store and online traffic, customer engagement and prospective customers’ data acquisition in Hong Kong Manage the Hong Kong marketing budgets ensuring activities achieve set targets and are delivered within budget Track, measure and report on performance of the various marketing programmes providing valuable feedback and actionable insights to other key areas of the business Further build and develop the network of key partners in Hong Kong Support the delivery of all events in Hong Kong always ensuring full adherence to brand guidelines Share marketing plans and initiatives with the wider Lane Crawford teams to ensure product, service and message synchronisation across communication and commercial channels is achieved Produce and share valuable insights about Hong Kong to the rest of the marketing teams and the wider business Collaborate with the various customer-facing teams such as online retail, store and customer care teams to deliver an enhanced connected customer experience To develop and execute all programs within the approved framework and within authorized budget To analyze and evaluate the results for all marketing activities, prepare reports and required on time including proposals, post mortems, CRM analyzing and various other requests appropriate for each program

sekitar 6 tahun lalu

MARKETING Lane Crawford Hong Kong (Hong Kong)

Programme Planning To support the Head of Marketing & Communications in the development of big, small and always-on Marketing programmes in Hong Kong Contribute to the development of integrated and online marketing strategies designed to generate brand awareness, store and online traffic, customer engagement and prospective customers’ data acquisition in Hong Kong To lead the strategy and development of the right media mix across owned, earned and bought for each programme to maximise media dollars to reach the targeted audiences above and below the line To ensure all messages, mechanics and calls to action for each programme are accurate and delivers the set objectives To share marketing plans and initiatives with the wider Lane Crawford teams to ensure product, service and message synchronisation across communication and commercial channels is achieved To share learnings and valuable insights about programme and best in market practices with the team Programme Delivery and Management Manage the calendar of Hong Kong activities to ensure full alignment with the connected calendar which reflects all marketing activities across product and service, online and offline in Hong Kong Work with Planning and Insights team to formulate traffic, engagement, customer acquisition and sales targets for each programme and across each Hong Kong location and online Manage the Hong Kong marketing budgets, ensuring activities achieve set targets and are delivered within budget Track, measure and report on performance of the various marketing programmes providing valuable feedback and actionable insights to other key areas of the business Collaborate with the various customer-facing teams such as online retail, store and customer care teams to deliver an enhanced connected customer experience Partnership Management Work with Head of Marketing and Communications to develop a Hong Kong wide partnership strategy to increase the reach of a wider and relevant audience, enhance customer acquisition opportunities and deliver value to all parties involved Further build and develop the network of key partners in Hong Kong Plan and deliver all partnership activities in Hong Kong, always ensuring full adherence to brand guidelines Talent Leadership and Development To fully engage and live by the Lane Crawford Vision, Passion, Learning, Collaboration (PLC) Values, and deliver our Customer Service Promise at all times To build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department and individual objectives To reinforce LC Heritage, Brand DNA and culture - through storytelling and sharing successes at every opportunity To personally demonstrate the LC Leadership Code Behaviours and use these as a tool to coach and develop team members and colleagues To fully participate in the PDP process, developing knowledge and understanding of your team member strengths and development opportunities using PDP Tools To take appropriate corrective action (in consultation with Head of Marketing & Communications) with employees who do not achieve required standards of performance and behaviour To build a personal connection with each team member, taking time to understand them individuals and identify ways to motivate, retain and engage them

sekitar 6 tahun lalu