Customer Service Flug Business Solutions Dubai (Dubai)

1) Attend inbound calls and answer queries of the customers. 2) Politely resolve and provide solutions to the customers. 3) Resolve customer complaints professionally. 4) Make outbound calls and coordinate with the team for scheduling. 5) Proactively manage the job responsibilities as assigned. Job Types: Full-time, Permanent Salary: AED3,000.00 - AED3,001.00 per month

sekitar 3 tahun lalu

Accounting Supervisor Marriott International, Inc Dubai (Dubai)

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.

sekitar 3 tahun lalu

Customer Service Agent Arab Center for Engineering Studies Dubai (Dubai)

Be responsible for offering a consistent and outstanding level of customer service Giving update to customer on their shipment using our dashboard Conflict resolution with customer if any issues appears Outbound call with driver ensuring they are carrying their delivery according to our standard as well as helping them when facing difficulties delivering the shipment Taking ownership and responsibility for identifying the customer’s needs using appropriate questioning, listening skills to offer appropriate solutions Working on a computer and using our in house systems to be able to provide the best customer service

sekitar 3 tahun lalu

Administrative UR Designs Dubai (Dubai)

· Answer and direct phone calls · Organize and schedule meetings and appointments · Maintain contact lists · Produce and distribute correspondence memos, letters, faxes and forms · Assist in the preparation of regularly scheduled reports · Develop and maintain a filing system · Order office supplies · Book travel arrangements · Submit and reconcile expense reports · Provide general support to visitors · Prepare and monitor invoices · Develop administrative staff by providing information, educational opportunities and experiential growth opportunities · Carry out administrative duties such as filing, typing, copying, binding, scanning etc. · Organize travel arrangements for senior managers · Write letters and emails on behalf of other office staff · Cover the reception desk when required · Maintain computer and manual filing systems · Handle sensitive information in a confidential manner

sekitar 3 tahun lalu

Customer Service Executive Al Ghazi Contracting LLC Dubai (Dubai)

Act as first line of support to help the users online either by replying their inquiries or by escalating their complains to the Second Line of Support to resolve reported issues. Research the required information using the available / assigned resources and provide requested information to the customer as per the quality and service standard. Attend and respond the incoming calls as per the guidelines and quality standard. Record / enter customer information as per the standard operating procedure Process orders, forms and applications as per the standard operating procedure Provide customers with product or service information as per the service standard. Follow up customer calls if applicable as per the standard procedure and service level agreement Route / Re-direct calls to appropriate resource as per the standard operating procedure. Complete call logs as per standard operating procedure.

sekitar 3 tahun lalu

Accountant Talabat Dubai (Dubai)

Follow-up on Accounts Receivable to Reduce Bad Debts (Important) Recording JVs on AX Dynamics 365 Cheques Deposit & Communication with Restaurants Recording of Cash & Bank Daily Transactions Maintaining Online Sales & Refunds Reconciliation Recording of Accrued & Prepaid Expenses Preparing Payments to Suppliers Reconciliation of Accounts Reviewing of Sales bonus Knowledge of Month-End & Year-End Closing Process Compliance with Financial Policies and Regulations Knowledge of IFRS Standards

sekitar 3 tahun lalu

Sales Manager Anantara Hotels & Resorts Dubai (Dubai)

Responsible for the overall Sales management, direction and coordination retails activities which will result in the fulfillment of planned sales and profit objectives and ensure long-term optimum growth consistent with market trends and conditions.

sekitar 3 tahun lalu

Marketing La Prairie Group Dubai (Dubai)

Fully own the project management of expanding the iPPOS coverage in ME including gathering needed support from other team members e.g. Retail, Education in ME and regional team EMEA to ensure successful roll-out and maintenance of the tool First point of contact for any issues related to the usage of the CRM tool, including but not limited to IT or training topics Assists the BDM and the markets with the brand CRM programs; initialisation, organisation, tracking, follow-up, client selection, and analysis of success according to brand guidelines Responsible for analysis and reporting of the CRM dashboard in coordination with regional teams First point of contact for any issues related to the usage of the CRM tool, including but not limited to IT or training topics Drives the database, capture rate and CRM KPI’s improvement, acting as the key data governor to monitor client data quality of individual markets, with support of regional Business Intelligence Manager and regional CRM Manager EMEA Manages the annual CRM and marketing books forecasts with BDM so that global CRM campaigns and Programmes are implemented, maximising the use the global assets and ensuring the roll-out Gathers post-activity reports and qualitative feedbacks for every CRM activation, latest 1 months after the activation itself and supports the reporting of all CRM/client eventing topics in the monthly reports Provides clients insights based on business intelligence and market feedback to support the brand strategy implementation Works closely with internal partners such as marketing providing feedback on actionable recommendations on country specific activations e.g. Retailer moments Monitors key competitor actions and programs in the region and compile regular recap with highlights for CRM community Shares best practices and initiatives in the region and helps build a feedback and sharing culture

sekitar 3 tahun lalu

Sales FAMA Technologies Dubai (Dubai)

Respond offering company IT solution. Establish, develop, maintain and manage relationships with their Clients or Business Partners to drive company revenue with the sales of offerings by organization Learn & demonstrate offerings of organization product & services to potential customers Achieving defined sales targets without failure Ability to manage accounts and client’s activities and handle higher level executives of the clients Ability to call on the highest levels of decision makers in an organization with confidence. Demonstrated success working in fast-paced, highly competitive environment. Exceptional communication, follow-up, negotiation, and closing skills. Strong emphasis on the ability to listen and present appropriate solutions. Required Excellent English & Arabic language communication skills. Meeting deadlines and prioritizing tasks Writing reports, keeping records and financial details Responding to Tenders RFP of Public Sector & Private Sector by Proposals Establish and maintain current client and potential client relationships.

sekitar 3 tahun lalu

Accountant Al-Futtaim Dubai (Dubai)

Daily cash collection / Petty cash management Debtors payment follow up and clearing Contract creation / Customer lease billing on every month Customer / Supplier account reconciliation Maintain GL reconciliation / GL Schedule Principal claim process and payment follow-up Supplier payment release Sales Report flash MIS reports Manage Jobs / Customer requests Log Service delivery requests & Supplies delivery requests Ensure SLAs in attending calls with least Call Abandon Ratio Allocation of Jobs taking into consideration geographical routing, Maximize per day per Tech productivity, Meet response time 2 – 4 hours, Assess Load Vs Capacity of Techs Plan the Preventive Maintenance schedule (based on AMC terms and/or Document volume of the Printers / MFPs) Customer relationship management (key for CS and for service referrals for new machines) Work in close coordination with Supervisor / Manager and the field teams (technical & delivery crews) for real time / dynamic service support to the customers Update full cycle of the Jobs in SAP – Notification/Service order/Spare requests/Job update/Invoicing Co-ordinate with stores for parts / units Filing of relevant documents.

sekitar 3 tahun lalu