Customer Service Avnet Taipei (Northern Taiwan)

Day to day administrative work Support inside sales rep with process flow in a timely manner. Order entry in our system with accuracy. Must be able to maintain the confidentiality of all customer and supplier information. Assist with new projects as we increase sales. Other various duties related to sales such as new customer set up with finance and new contact set up in EPDS. Data collection and entry in CRM database. International paperwork with 3PL and customs. Other administrative tasks assigned by the department manager. Must be good at excel, window10, outlook and word.

sekitar 3 tahun lalu

Customer Service Dormakaba Singapore Pte. Ltd. Singapore (Singapore)

Provides administrative and operations support for the service team Coordinate activities of service or technical personnel focusing on quality and efficiency in our service delivery Understand the needs and requirements of customer in order to provide the right information, advice and assistance Answer customer telephone inquiries, orders, service needs and complaints professionally and respond where applicable Follow-up and co-ordination with customers, logistics & other general matters Prepares and manage quotations, invoices, cash receipt, payments, collections and Reports Share customer feedback, and information to colleagues within dormakaba to innovate and create positive long term benefits

sekitar 3 tahun lalu

Customer Service Concentrix Inc. Manila (Luzon)

• Answering incoming calls from customers • Resolving customer inquiries/requests • Developing and maintaining accurate files • Ensuring customer requests are handled in an appropriate and timely manner • Utilizing various Concentrix and client-based tools and applications for customer management and servicing • Providing cutting-edge service in a friendly, confident and knowledgeable manner

sekitar 3 tahun lalu

Customer Service Taishin International Bank Co., Ltd Taipei (Northern Taiwan)

1. Create reports related to the call efficiency of the call center 2. Create reports related to the call quality of the call center 3. Create related reports required for the audit of the call center 4. Other tasks assigned by the supervisor

sekitar 3 tahun lalu

Customer Service Arrow Electronics Asia (s) Pte Ltd Taipei (Northern Taiwan)

1. Responsible for the business in the target area, make and implement sales planning, management, maintenance and development 2. Improve the sales tunnel and fulfill the sales targets and sales payment 3. Setup, maintain the customers’ relationship, and conduct the negotiation, solution planning and follow up the potential customers and finish the regular report 4. Collect, organize and feedback the marketing data report and give the improvement opinion 5. Marketing support for the new project and good idea for the sales strategy and valuable improvement 6. Know the customers’ management status well and keep the relationship 7. Know the delivery, payment, return goods well 8. Work together with other departments for the marketing and products promotion 9. Responsible for the customers management, make sure the distributor loyalty and sales ability, prevent the market risk

sekitar 3 tahun lalu

Customer Service Cosway (HK) Limited Hong Kong (Hong Kong)

Handle phone and email enquiries and customer comments Assist services at Customer Service Centre and sometimes at CS Counter, to ensure smooth daily operations of the Centre Handle venue reservation and payment issues Prepare internal reports Provide administrative support and assist in ad hoc project

sekitar 3 tahun lalu

Customer Service SnapHunt Pte Ltd Singapore (Singapore)

Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Identify cross-sell opportunities during customer interaction Consistently deliver excellent quality service to our customers to achieve total customer satisfaction Solicit customers’ feedback and identify problem trends for improvement actions

sekitar 3 tahun lalu

Customer Service Lesaffre Singapore Singapore (Singapore)

Manage Customers inquiries Manage order entry process and order follow up Create and send regular order status to customers providing all useful information Liaise with the Logistics department to ensure timely deliveries Checks the accuracy of all documents provided to Customer Develop and monitor performance indicators and report deviations Manage open order and sales reports providing detailed information on regular basis Liaise with Sales Managers to develop sales strategies in accordance to the defined budget. Regularly checks and report the alignment of forecasts vs orders booked Manages the requests for samples within the Samples Management process Coordinate the activity of the different stakeholders in the process for Artwork approval Manage claims and return material Suggest process improvements

sekitar 3 tahun lalu

Customer Service Detec Security Services Pte. Ltd. Singapore (Singapore)

In-charge of front desk admin and serving duties Answer telephone calls from customers with a professional attitude & in line with call quality & productivity requirements. Update and maintain proper filing systems and records Handle administrative duties such as data entry Attending to queries and feedback Be the first representative of the building and assist visitors with quality services Any other duties and perform concierge support duties as assigned by superior 9-hours shift (9.00 am - 6 pm) with 1 rest day

sekitar 3 tahun lalu

Call Centre PT. Great Eastern Life Indonesia Singapore (Singapore)

Attend to enquiries and requests from phone calls in a professional and prompt manner Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system Ensure effective and timely follow-up as promised to customers Manage customers’ complaints and feedback with a good closure Perform additional or overtime duties during operational exigencies when required Assist with ad-hoc initiatives/projects when delegated by management

sekitar 3 tahun lalu