Reservations Sales Agent Mandarin Oriental Hotel Group Dubai (Dubai)

Process and confirm guest room reservations made by clients, identifying guest needs/ Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations. Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc. Show complete product knowledge, understand rate structure and apply rate management. Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor. Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified. Ensures all requests are handled in the time frame set by the company. Ensure to apply required departmental standards in LQE, MOQA and Forbes. Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience. Ensure information provided to Guests is accurate and individualized. Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business. Services our customers in order to grow share of the account. Builds strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively. Handles guest complaints and disputes. Ensures an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive employee relations and demonstrating values. Effectively communicates with other departments, especially Sales, Front Office and Banqueting. Utilizes all available on the job training tools for employees. Maintain the System, ensure all the bookings, rates and market codes are up to date, ensure all key accounts are in profile track, and accurate. Ensure all Policies and Procedures are understood and adhered to. Attends weekly and monthly department meetings and prepares accordingly. Conducts sites visits as required by hotel operation. Participates in Client Entertainment with Sales Department as required. Joint Sales calls with team as required.

sekitar 3 tahun lalu

Marketing Assistant Talent Nexus Company Hong Kong (Hong Kong)

Responsible for handle online marketing administration Monitor and keep tracking of websites traffic and responses Update websites and marketing calendar Handle inbound emails and maintain event registration list Assist in event / seminar / marketing campaigns logistics Work closely with vendors to coordinate marketing activities Handle corporate gifts program e.g. sourcing new items, liaising with vendors on production, inventory control Maintain up-to-date information on all applicable media (print/intranet/website), inventory control, liaise with vendors on production Assist to prepare and disseminate eDMs and prepare reports Assist in managing marketing budget and expenses Provide support in administrative support for Marketing Team Other ad hoc tasks as assigned

sekitar 3 tahun lalu

Responden Riset Online PT Panel Place International Pte Ltd Banda Aceh (Nanggroe Aceh Darussalaam)

Laki laki / perempuan Fresh graduate di persilahkan melamar Memiliki koneksi internet Menguasai Bahasa Inggris Memiliki alamat imel yang masih berlaku sehingga dapat menerima undangan untuk riset pasar

sekitar 3 tahun lalu

Responden Riset Online PT Panel Place International Pte Ltd Bandar Lampung (Lampung)

Laki laki / perempuan Fresh graduate di persilahkan melamar Memiliki koneksi internet Menguasai Bahasa Inggris Memiliki alamat imel yang masih berlaku sehingga dapat menerima undangan untuk riset pasar

sekitar 3 tahun lalu

Responden Riset Online PT Panel Place International Pte Ltd Batam (Riau Kepulauan)

Laki laki / perempuan Fresh graduate di persilahkan melamar Memiliki koneksi internet Menguasai Bahasa Inggris Memiliki alamat imel yang masih berlaku sehingga dapat menerima undangan untuk riset pasar

sekitar 3 tahun lalu

Responden Riset Online PT Panel Place International Pte Ltd Bogor (Jawa Barat)

Laki laki / perempuan Fresh graduate di persilahkan melamar Memiliki koneksi internet Menguasai Bahasa Inggris Memiliki alamat imel yang masih berlaku sehingga dapat menerima undangan untuk riset pasar

sekitar 3 tahun lalu

Responden Riset Online PT Panel Place International Pte Ltd Padang (Sumatera Barat)

Laki laki / perempuan Fresh graduate di persilahkan melamar Memiliki koneksi internet Menguasai Bahasa Inggris Memiliki alamat imel yang masih berlaku sehingga dapat menerima undangan untuk riset pasar

sekitar 3 tahun lalu

Responden Riset Online PT Panel Place International Pte Ltd Bandung (Jawa Barat)

Laki laki / perempuan Fresh graduate di persilahkan melamar Memiliki koneksi internet Menguasai Bahasa Inggris Memiliki alamat imel yang masih berlaku sehingga dapat menerima undangan untuk riset pasar

sekitar 3 tahun lalu

Responden Riset Online PT Panel Place International Pte Ltd Makassar (Sulawesi Selatan)

Laki laki / perempuan Fresh graduate di persilahkan melamar Memiliki koneksi internet Menguasai Bahasa Inggris Memiliki alamat imel yang masih berlaku sehingga dapat menerima undangan untuk riset pasar

sekitar 3 tahun lalu

Responden Riset Online PT Panel Place International Pte Ltd Semarang (Jawa Tengah)

Laki laki / perempuan Fresh graduate di persilahkan melamar Memiliki koneksi internet Menguasai Bahasa Inggris Memiliki alamat imel yang masih berlaku sehingga dapat menerima undangan untuk riset pasar

sekitar 3 tahun lalu