IT Application Support PT. TEMAS TBK Jakarta Utara (Jakarta)

Memberikan Technical Support dan resolusi panggilan level pertama untuk pemecahan masalah sistem aplikasi IT kepada user di grup perusahaan. Memberikan bimbingan dan pendampingan terkait sistem aplikasi IT di grup perusahaan. Menjalankan pemantauan sistem aplikasi IT secara berkala. Menyelesaikan ticketing setiap hari. Berkoordinasi dengan user terkait permasalahan ticketing request. Menganalisis sesuai request ticket dan dapat memberikan solusi atau rekomendasi atas permasalahan yang muncul.

about 9 months ago

IT SUPPORT PT. Cahaya Research Indonesia Jakarta (Jakarta)

pemasangan software ke client (organisasi atau perusahaan fintech) IT support marketing barang perusahaan (software)

about 9 months ago

IT SUPPORT PT. MitraComm Ekasarana Bogor (Jawa Barat)

about 9 months ago

Technical Support PT. Dian Graha Elektrika (DGE) Bandung (Jawa Barat)

Tugas utama melakukan kegiatan instalasi aktivasi Melakukan pemasangan ONU (Optical Network Unit) Melakukan koordinasi kegiatan instalasi aktivasi dengan user Melakukan persiapan material kebutuhan instalasi aktivasi Membuat laporan kegiatan instalasi aktivasi Melaporkan data pelanggan ke NOC Regional Support kegiatan maintenance, problem solving, dismantle, project

about 9 months ago

IT Helpdesk PT. HTC Global Software Services Jakarta (Jakarta)

Responds to telephone calls, e- mail, and personal requests for technical support related to computer systems, software and hardware Documents, tracks, and examine problems to ensure timely solutions Review service request from user to make sure complied with regulation Troubleshooting and diagnosing system errors and other issues problems related to computer systems, software, and hardware Ensures to submit Monthly Status Reports (MSRs) Writes how-to-guides, editing, and revising it with updated information when necessary Provides technical assistance for questions and problems Follows through with customers to ensure full resolution of issues Assists in training computer users Asks relevant questions to determine nature of problem Input any incident & request from customer to ticketing system

about 9 months ago

IT Support PT. Cosco Shipping Lines Indonesia Jakarta Pusat (Jakarta)

Handling and troubleshoot daily matter between user and devices, application/system Assist/help user to troubleshooting, repairing and resolving the problem with devices, application/system and network Inspect and monitor the license validity period Preparing weekly and monthly reports for trouble ticket Finish the job and other duties given by leader/supervisor Coordination and Cooperate with related parties for any IT matters

about 9 months ago

IT Supervisor PT. Uni-Charm Indonesia Bekasi (Jawa Barat)

Lead IT technical support team for user support activities Layer 3 (L3) support for technical support activities Ensure administration (ticketing and activities report) process properly executed Monitoring service level achievement for technical support activites Lead IT network support team for any issues in the network issues (slow connection/down) Layer 3 (L3) support for network support activities Design and propose improve network performance Cost control of network service Ensure IT security to avoid any cyber attack Review and update IT security policy Manage IT security policy compliance Support internal and external audit process Coordinate with vendor for IT equipment and service

about 9 months ago

IT Project Yayasan Bina Nusantara Jakarta (Jakarta)

Collaborate with cross department in IT Division on IT Project with the following task: Manage the changes of the project scope in order to effectively meet the stakeholders' requirements. Develop and implement the specific technology and architecture necessary to deliver business solutions. Assist user to manage, prioritize and determine the strategy of IT application solution and support which will bring the best benefit for the business. Analyze and reviews business processes in order to gain a complete understanding of current procedures, identify improvements, document those processes, and connect business people to information technology groups within Bina Nusantara. Ensure effective coordination of user acceptance testing (as required). Ensure excellent operational process and service for all stakeholders

about 9 months ago

IT Project PT. Altros Teknologi Jakarta (Jakarta)

· Help define project scope, goals and deliverables · Define tasks and required resources · Collect and manage project team · Allocate project resources · Create schedule and project timeline · Coordination with other division · Monitor and report on project progress · Implement and manage change when necessary to meet project outputs · Evaluate and assess result of project · Support project documentation

about 9 months ago

IT HELPDESK PT. Fajar Mas Murni Bekasi (Jawa Barat)

Menerima Issue / Permintaan user terkait troubleshooting PC / Laptop. Mencatat & Melakukan distribusi tugas. Mencatat register asset di ruang server dan ruang workshop. Troubleshooting jaringan (email, software dab internet). Instalasi.

about 9 months ago