Customer Service

CUSTOMER SERVICE (Staff)
151 Lorong Chuan #05-02A&03 New Tech Park Singapore 556741
Singapore - Singapore - Singapore

DESKRIPSI PEKERJAAN

May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers. Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws. Maintains and updates electronic and/or hard copy records as required. Other duties as assigned.
REQUIREMENT

Extensive knowledge of the organization, job, practices and procedures, enabling a high level of contribution. Completes complex assignments requiring significant judgment, initiative and problem solving skills. Work is performed under minimal guidance and assigned in the form of desired expectations. Independent judgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations. Collaboration with internal or external contacts. May participate on teams for special assignments. Responds to requests from senior management, internal and/or external contacts. Actions may have significant impact to department as well as others. Errors may be difficult to detect and remedy and potentially result in loss of customer business, materials, money and/or time. High School Diploma or equivalent

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Address

Taipei

GAMBARAN PERUSAHAAN

-

https://www.avnet.com/

250-500

Formal

English

Komputer/TI

6565806000

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 151 Lorong Chuan #05-02A&03 New Tech Park Singapore 556741