Telemarketing Supervisor
SALES - TELESALES/TELEMARKETING (Supervisor / Coordinator)
CoHive 101 Jl. Mega Kuningan Barat Blok E.4.7 No. 1 RT. 5/RW. 2 Kawasan Mega Kuningan, Kel. Kuningan Timur, Kec. Setiabudi, Jakarta Selatan 12950
Jakarta Selatan - Jakarta - Indonesia
Jakarta Selatan - Jakarta - Indonesia
DESKRIPSI PEKERJAAN
Monitor progress of leads follow up and conversion to deal focus of each team member
Plan monthly team forecast based on deal focus target of each team member
Arrange and lead daily telemarketing meeting in monitoring team members activity of the day
Review and ensure sales quotation and sales contract are correctly created, sent to and returned from customers
Monitor and report the progress of product installation and inactivation to management in timely manner
Monitor, report and deal with any issues related to customer complaints and feedbacks
Responsible to ensure team member to use and report their daily activity and sales pipeline as accurate and as details as possible
Responsible to ensure team member understand and align with sales department and company OKR
Provide and arrange training to team members in related to product knowledge and other skills needed for the job related
Coordinate with other departments in solving customer issues and product complaints/feedbacks
Ensure team member understand and keep updated with company and department work policy and procedure
Coordinate with service team in monitoring the completion of unit installation
Coordinate with finance team in monitoring the customer payment progress
Coordinate with sales admin in monitoring the creation of new sales contract and contract renewal
Provide any needed support to team member during conference call with their customers
Build up activities to motivate team members' spirits and align with company values
Provide daily, weekly and monthly report of team member progress related to sales activity, leads follow up, deal focus achievement, and others to management
REQUIREMENT
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Supervisor / Coordinator
LOKASI KERJA
Address
Surabaya
GAMBARAN PERUSAHAAN
Otomotif
0811316689
monday - friday
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