DESKRIPSI PEKERJAAN
Plan monthly team forecast based on deal focus target of each team member
Provide daily, weekly and monthly report of team member progress related to sales activity, leads follow up, deal focus achievement, and others to management
Arrange and lead daily telemarketing meeting in monitoring team members activity of the day
Review and ensure sales quotation and sales contract are correctly created, sent to and returned from customers
Monitor, report and deal with any issues related to customer complaints and feedbacks
Responsible to ensure team member to use and report their daily activity and sales pipeline as accurate and as details as possible
Responsible to ensure team member understand and align with sales department and company OKR
Provide and arrange training to team members in related to product knowledge and other skills needed for the job related
Coordinate with service team in monitoring the completion of unit installation
Coordinate with finance team in monitoring the customer payment progress
Coordinate with sales admin in monitoring the creation of new sales contract and contract renewal
Provide any needed support to team member during conference call with their customers
Build up activities to motivate team members' spirits and align with company values
Analyze daily team member progress and activity based on CRM report
Report to Chief Business Officer and Head of Sales regarding OKR progress
Able to analyze and provide forecast based on CRM data
REQUIREMENT
To be considered for the position, you must satisfy the following:
Bachelor's degree in Business, Management, Information and Technology, or related field
Minimum 4-5 years of working experience in Telemarketing Manager (mandatory)
Result and sales-oriented with a strong focus on sales achievement
Proactive and initiative behavior at work
Strong people management skills.
Placement : Surabaya
Have experience in CRM for data analysis and daily activity reporting
Proficient skill in Microsoft Excel, Power Point, and Word
Strong analytical skills
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Manager / Assistan Manager