IT Support

IT/COMPUTER - SOFTWARE (Staff)
PT. Indo-Rama Synthetics Tbk.
Graha Irama, 17th Floor Jl. H.R. Rasuna Said Kav. 1&2, Blok X-1 Kuningan, Jakarta 12950, Indonesia
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Leading, managing, and guiding the IT support team in the day-to-day administration, management of all servers & network infrastructure. Unblock us from IT problems so our productivity doesn't fall due to things such as: internet down, issue in VOIP, laptop is slow, printer doesn't work, access door is not working, etc. Automate things that can be automated, for example: if one internet provider is down, setup a failover to another internet provider automatically. Manage a team of IT support and mentor them with best practices. Manage inventories of IT asset, peripherals, software license keys and routinely plan for asset renewals. Help research on things to buy to improve our IT and explain why the cost will outweigh its benefits. Make sure our call centers always work and continually improve its availability. Make sure your team is happy, motivated, and productive by maintaining appropriate KPI system. Build relationships and work well with stakeholders to understand where the business and IT are going so that the team priorities and efforts align with business needs.
REQUIREMENT

At least 8-10 years of experience working in IT operations / IT support and has previously managed team members. Analytical troubleshooter. You may not have the answer, but you want to and know how to find it. Experience with supporting Windows-based system, as well as OS X and a good understanding of Linux. Understand how to use terminal and scripting on Linux and office 365. Understand how to setup and configure Mikrotik, router OS, Tomato or something similar. Has a high level understanding on how the internet works (HTTP, DNS, IP, Server-client interaction, etc) Proven record of good mentorship and leadership in delivering high quality projects. Have Knowledge on Network, LAN & WAN, Email LDAP, Internet, Samba, and other software/ programs Ready for any challenges and able to work with minimum supervision. Experience dealing with telco and ISP like Telkom, Telkomsel, Indosat, etc.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Bandung

GAMBARAN PERUSAHAAN

-

https://www.indorama.com/

100-250

Formal

Indonesian

Manufaktur

62215261555

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Graha Irama, 17th Floor Jl. H.R. Rasuna Said Kav. 1&2, Blok X-1 Kuningan, Jakarta 12950, Indonesia