Staff IT Support

IT/COMPUTER - HARDWARE (Staff)
PT. Multi Elexindo Indah
IDR 6,000,000 - 8,000,000
Jl. Sultan Iskandar Muda No. 88 L Arteri Pondok Indah, Jakarta 12240
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Resolving IT support requests from employees Answering employee questions regarding computer systems Gathering and analyzing data to diagnose problems with computer systems Changing configurations, settings, and permissions to fix computer issues Generating sign ins for new hires during the on boarding process Installing new software and hardware drivers and updating existing ones as needed Updating employees on the status of their service requests Logging all service requests and updating tickets as needed
REQUIREMENT

High-level knowledge of commonly used software, hardware, and applications Having AI skill and applied the AI tool for our service department Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language Demonstrated written communication skills to create useful support logs Analytical and problem-solving skills to troubleshoot and diagnose issues Time management skills to provide updates and fixes within a promised time frame Multitasking skills to assist multiple employees at once Observational skills to recognize warning signs that indicate potential problems Customer service skills to interact professionally and positively with employees and coworkers Experience 2-3 years as IT support, age: 25-30 years old Graduated from a four-year bachelor’s degree program with a computer related major

DETAIL LOWONGAN
  • Umur Min 25th - Max 30th
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta Selatan

GAMBARAN PERUSAHAAN

-

https://mulxindo.id/

100-250

Mix

Indonesian

Ritel

0217228488

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl. Sultan Iskandar Muda No. 88 L Arteri Pondok Indah, Jakarta 12240