IT Technical Support

TECHNICAL & HELPDESK SUPPORT (Staff)
Advanced Energy Industries, Inc
MYR 3,000 - 4,200
Advanced Energy Taiwan, Ltd. 10F, No. 110, Chung Shan Rd., Sec 3, Chungho District New Taipei City, Taiwan 23544, R.O.C.
Taipei - Northern Taiwan -
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Receives, responds to, troubleshoots, and corrects IT related technical problems from internal customers. Tracks PC problems and resolves them in a prompt and courteous manner. Logs, monitor, resolve and close tickets in the Service Desk Tool. Directs advanced technical problems to the appropriate resource when necessary via helpdesk platform. Works on software installation, update, and configuration as directed by PC Coordinator(s). Works on the installation, configuration, and placement of new PCs, as well as assisting with the PC roll-down process.
REQUIREMENT

Microsoft Windows operating Systems, outlook, Office. Microsoft Active Directory mainly include domain account & DHCP maintaining. Local and network printers(or multifunction) configuration and trouble-shooting. Wireless LAN configuration and installation. Mobile Smart devices installation and configuration(IOS or Android). Networking skill: PABX(Siemens), VOIP(Cisco). Laptop and Desktop ground up setup, deployment and repair.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Kuala Lumpur

GAMBARAN PERUSAHAAN

-

https://www.advancedenergy.com/

20-50

Formal

Indonesian

Komputer/TI

886282215599

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Advanced Energy Taiwan, Ltd. 10F, No. 110, Chung Shan Rd., Sec 3, Chungho District New Taipei City, Taiwan 23544, R.O.C.