DESKRIPSI PEKERJAAN
Manage performance of field collections team within set performance triggers.
Call every Collector with low performance and push for improvement.
Provide first level control and evaluation of incentives schemes.
Ensure consistency in collections processes, systems and reporting
Process improvements implementation
Drive team productivity and effectivity to optimize costs, improve performance.
Operational capacity planning, hiring and basic training of field collectors.
Coaching provided to team members (can manage team up to 15 employees).
Review and approve each Field Collector visit plan for the day.
Ensure Cash Collected and deposited previous day, reflects in Homer Select.
Collector Account Allocation, for his team.
Immediate resolution of debtor or client inquires.
Quality and performance checks of the team in field.
REQUIREMENT
Male
Has a motorbike and driving license
Ready to work in field
Diploma III, min. Background education
Experience with team management.
Field Collection experience - At least 2 year(s) of w
Preferably Supervisor / Coordinators specializing in Banking/Financial Services or equivalent.
Fluent in English
Working experience in the related field is required for this position.
Good communication skills
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Supervisor / Coordinator
