Customer Service

CUSTOMER SERVICE (Staff)
SRG Asia Pacific Sdn. Bhd.
Suite 1B-3A, Level 3A, Block 1B, Plaza Sentral, 50470 Kuala Lumpur, Malaysia
Kuala Lumpur - Kuala Lumpur - Malaysia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Interact with customers via telephone to provide information and assistance Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service Able to resolve the calls within the agreed SLA (Service Level Agreement) You will be accountable for meeting individual (KPIs) and team goals Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times Undertake any other duties as-and-when assigned by the Management
REQUIREMENT

Must possess minimum SPM Experience in customer service roles is desirable. Past working experience in contact/call center are encouraged to apply Good command of spoken and written English and Bahasa Malaysia & Mandarin Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused Customer service skills – Attentiveness, empathy, patience and consistency, persuasive, immaculate telephone manners and communication skills Able to work on public holidays and weekends Required to have own transportation arrangement

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification SMA/SMK
  • Min Experience Staff

LOKASI KERJA

Alamat

Kuala Lumpur

GAMBARAN PERUSAHAAN

-

https://www.srgasia.com.my/

250-500

Casual(T-shirt)

English

Servis

60320966688

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Suite 1B-3A, Level 3A, Block 1B, Plaza Sentral, 50470 Kuala Lumpur, Malaysia