DESKRIPSI PEKERJAAN
IT Support Specialist is a technician in the organization who has responsibility for the installation, evaluation and improvement of three main objects, namely computers, software and network system development.
This role will report directly to the IT Team Leader.
Roles & Responsibilities:
Experienced in providing support to Large Corporate Infrastructure.
Hands-on experience in Notebook, MacBook, printer & scanner configuration
Installation & Troubleshooting of Antivirus, MS office, outlook clients, and other software.
Hands-on experience in supporting Windows 10/11, Mac OS, Patch management, etc.
Experience in troubleshooting all office network related issues (Router/Switches/AccessPoint)
Sound knowledge of Mikrotik, Fortinet, and other firewalls
Good knowledge of Google Workspace, Okta, and Office 365 to prepare reports and dashboards.
Sound knowledge of JIRA Service Desk
Good communication skills to handle corporate users.
Good Technical knowledge of the latest technology trends
Vendor management.
REQUIREMENT
Bachelor's degree, preferably in Information Technology.
Minimum 2 years supporting corporate end-user services.
Able to communicate using English (speak and write).
Familiar with all kinds of IT remote help desk.
Proven ability to work independently and as a team member.
Highly motivated with the ability to work with limited supervision in a highly competitive environment
Good organizational, multi-tasking, and time-management skills.
Good communication skills to handle corporate users.
Good Technical knowledge of the latest technology trends.
Willing to be placed in Semarang
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Staff
