Active engagement in developing of customer agreement elements, deploy these to field execution teams to facilitate execution and monitor compliance on monthly basis. Manage our service level to the customer and ensure opportunities are identified and resolved (database management, stock management…) Conduct quarterly business reviews with the customer head office to ensure target measures and plans are being achieved. Develop a Joint Business Plan that delivers on Customer and Company objectives. Own the customer share report (where applicable) to be updated on monthly basis and share internally. Analyse the data and ensure opportunities are identified and resolved. Develop customer scorecard to be updated on monthly basis and shared internally and externally. Spot business building and sales fundamentals opportunities at the customer/store level and have an action plan on hand to rectify those opportunities. Liaise with Finance for account reconciliation and customer receivable. To be compliant with company’s finance SOPs. Build strategic business relationship with key stakeholders with respective counterparts at the customer level and leverage those relationships to achieve company’s objectives. Knowledge of key insights and developments within the customer ahead of time and leveraging these changes to build the business.

Dubai