Sales strategy Creates, plans and implements global/regional/local sales strategy and strategic business development initiatives for the Business Area/Division/Product Group. Sales targets Defines key sales targets and establishes appropriate metrics and measurement tools to monitor performance. Proactively anticipates and identifies shortfalls in performance and takes appropriate remedial action. Drives top line growth. Customer acquisition Identifies and evaluates opportunities with existing and potential new customers on a global/local basis, determines plans for implementation and allocates resources. Customer relations Builds and maintains strong relationships with key decision makers in customer and potential customer organizations. Plans and implements customer surveys and acts on the results to ensure high levels of customer satisfaction. Participates in the negotiation of key global contracts. Volume, profit and cost Identifies, monitors and maintains/exceeds the sales market price levels, evaluating with Product Management pricing impact on the results. Supports local sales organizations to ensure achievement of sales volume and product mix targets. Risk Monitors client financial status and reports any changes regarding risk to relevant internal partner teams. Identifies and manages potential risks relating to contract agreements across customers/channels including cyber security risks. Sales process Develops, implements and reviews sales processes and tools, and all related training and development activities. People leadership and development Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Coaches, motivates and develops direct and indirect subordinates within HR policies. Drives and ensures know-how sharing and cross-collaboration.

Taipei