DESKRIPSI PEKERJAAN
· Develop new business opportunities through collaborating with internal resources, research, prospect, and qualify new opportunities. This will include customer visits and developing relationships within the defined vertical.
· Increase market share within assigned vertical and achieve assigned financial target for volume, revenue, and profit.
· Prepare and present proposals, make recommendations for new services, extensions, or enhancements and overcome objections to closure. Successfully close new business and onboard new clients.
· Execute the account strategy and management to improve quality of relationships, product penetration, revenue share, supplier status and ranking.
· Serve as a customer advocate, accountable for escalation and proper customer positioning on all issues pertaining to customer satisfaction.
· Ensure that all account plans, service level agreements, standard operating procedures, organizational charts, account information and related documentation are current and on file record; update and maintain the Customer Relationship Management (CRM) system.
· Develop key relationships at all levels within the account that drive proactive solutions that are innovative and provide value relative to the customer’s needs.
· Reporting to management and clients on KPIs to track client activity and CNW performance.
Ensure accuracy and timeliness of reporting in sales pipeline management, all regular and ad-hoc sales reports as and when required.
REQUIREMENT
· Bachelor's degree in Supply Chain Management, International Business, Operations Management or an equivalent combination of logisitics, air freight, or supply chain experience required.
· At least 1 year of experience selling expedited logistics services or other sales field to the Taiwan industry.
· Must be a highly motivated self-starter with the desire to acquire additional responsibilities.
· Must exhibit excellent communication skills at all levels within the customer including executive; strong analytical skills and problem-solving ability; ability to compose letters, emails, and other written documentation clearly and concisely.
· Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people and personalities.
· Must be able to present oneself in a highly cooperative and professional manner when meeting both internal and external customers and vendors face-to-face.
· Basic to intermediate experience using Windows operating system and Microsoft software applications is required.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Manager / Assistan Manager
