Application Support Analyst

IT/COMPUTER - SOFTWARE (Staff)
PT. Aku Pasti Bisa
Jl. Griya Utama Blok A No. 119 Level 2. Sunter Agung, Jakarta Utara
Jakarta Utara - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Mainly provide L1/L2 support for incoming application support queries and other issues related to computer systems and software Respond to queries over the phone, in email or in person Task Automation Identifying/raising system bugs to be fixed by the development team Participate in side I.T. projects
REQUIREMENT

Bachelor of Technology, Engineering, Computer sciences or equivalent Basic knowledge of SQL, an OOP language and web technologies Problem solving/troubleshooting and fixing I.T. issues The ability to think logically and creatively Excellent communication skills Fast learner of new technology Ability to analyse and diagnose complex problems Experience of using ticketing systems like HPSC or Service Now is a plus but not mandatory ITIL v3 Foundation certification is a plus but not mandatory

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta

GAMBARAN PERUSAHAAN

-

http://www.jakartawebsolutions.com/

20-50

Formal

Indonesian

Komputer/TI

085890562552

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl. Griya Utama Blok A No. 119 Level 2. Sunter Agung, Jakarta Utara