Warehouse Lane Crawford Hong Kong (Hong Kong)

Assist daily warehouse operations Responsible for packaging and sending and receiving goods Processing cargo inventory, including counting, storage and recording

sekitar 6 tahun lalu

Sales WeWork Hong Kong (Hong Kong)

Processing a high volume of potential member enquiries Processing fapiao for all sales transactions Checking prices and contracts are up to date Reporting daily and monthly sales results to the sales team Supporting the sales force with general operations to help reach the team's objectives Taking phone calls from customers Communicating internally important feedback from members Processing staff timesheets Helping member's Business Registration Assisting Sales Management team in managing broker relationships Assisting with broker payment processes and sales Administrative support (for items concerning member business registration, local police for events, etc.)

sekitar 6 tahun lalu

Security Hang Seng Bank Hong Kong (Hong Kong)

2nd IC of the duty security operations team Assist to the supervision of armory Assist to plan and carry out administrative duties associated with security operations including reports writing Handle emergency situation and all security incidents in the Bank's premises and ATM sites

sekitar 6 tahun lalu

ACCOUNTANT Lane Crawford Hong Kong (Hong Kong)

Handle full set of accounts and month end closing independently Compile monthly consolidated financial statements Produce year end consolidation package Check/prepare tax computations, account reconciliations and schedules Check vouchers prepared by subordinates Monitor and follow up sundry receivables Liaise with auditors and follow up audit issues Perform ad hoc assignment as required

sekitar 6 tahun lalu

Marketing Executive Lane Crawford Hong Kong (Hong Kong)

Support development of big, smaller and always-on Marketing programmes in Hong Kong in partnership with Strategic Marketing Contribute to the development of integrated and omni-channel marketing strategies designed to generate brand awareness, store and online traffic, customer engagement and prospective customers’ data acquisition in Hong Kong Manage the Hong Kong marketing budgets ensuring activities achieve set targets and are delivered within budget Track, measure and report on performance of the various marketing programmes providing valuable feedback and actionable insights to other key areas of the business Further build and develop the network of key partners in Hong Kong Support the delivery of all events in Hong Kong always ensuring full adherence to brand guidelines Share marketing plans and initiatives with the wider Lane Crawford teams to ensure product, service and message synchronisation across communication and commercial channels is achieved Produce and share valuable insights about Hong Kong to the rest of the marketing teams and the wider business Collaborate with the various customer-facing teams such as online retail, store and customer care teams to deliver an enhanced connected customer experience To develop and execute all programs within the approved framework and within authorized budget To analyze and evaluate the results for all marketing activities, prepare reports and required on time including proposals, post mortems, CRM analyzing and various other requests appropriate for each program

sekitar 6 tahun lalu

MARKETING Lane Crawford Hong Kong (Hong Kong)

Programme Planning To support the Head of Marketing & Communications in the development of big, small and always-on Marketing programmes in Hong Kong Contribute to the development of integrated and online marketing strategies designed to generate brand awareness, store and online traffic, customer engagement and prospective customers’ data acquisition in Hong Kong To lead the strategy and development of the right media mix across owned, earned and bought for each programme to maximise media dollars to reach the targeted audiences above and below the line To ensure all messages, mechanics and calls to action for each programme are accurate and delivers the set objectives To share marketing plans and initiatives with the wider Lane Crawford teams to ensure product, service and message synchronisation across communication and commercial channels is achieved To share learnings and valuable insights about programme and best in market practices with the team Programme Delivery and Management Manage the calendar of Hong Kong activities to ensure full alignment with the connected calendar which reflects all marketing activities across product and service, online and offline in Hong Kong Work with Planning and Insights team to formulate traffic, engagement, customer acquisition and sales targets for each programme and across each Hong Kong location and online Manage the Hong Kong marketing budgets, ensuring activities achieve set targets and are delivered within budget Track, measure and report on performance of the various marketing programmes providing valuable feedback and actionable insights to other key areas of the business Collaborate with the various customer-facing teams such as online retail, store and customer care teams to deliver an enhanced connected customer experience Partnership Management Work with Head of Marketing and Communications to develop a Hong Kong wide partnership strategy to increase the reach of a wider and relevant audience, enhance customer acquisition opportunities and deliver value to all parties involved Further build and develop the network of key partners in Hong Kong Plan and deliver all partnership activities in Hong Kong, always ensuring full adherence to brand guidelines Talent Leadership and Development To fully engage and live by the Lane Crawford Vision, Passion, Learning, Collaboration (PLC) Values, and deliver our Customer Service Promise at all times To build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department and individual objectives To reinforce LC Heritage, Brand DNA and culture - through storytelling and sharing successes at every opportunity To personally demonstrate the LC Leadership Code Behaviours and use these as a tool to coach and develop team members and colleagues To fully participate in the PDP process, developing knowledge and understanding of your team member strengths and development opportunities using PDP Tools To take appropriate corrective action (in consultation with Head of Marketing & Communications) with employees who do not achieve required standards of performance and behaviour To build a personal connection with each team member, taking time to understand them individuals and identify ways to motivate, retain and engage them

sekitar 6 tahun lalu

ACCOUNTING Lane Crawford Hong Kong (Hong Kong)

To prepare and input manual journals in Oracle Financials System related to various stock transactions, such as stock depreciation, L&F and stock write-off and shrinkage etc To take part in regular stock take and surprise stock take – cycle counts and investigate discrepancies To investigate causes of exceptions on costs and gross margin To analyze stock turnover for current season stocks by preparing the sell thru report.

sekitar 6 tahun lalu

Customer Service Lane Crawford Hong Kong (Hong Kong)

To deliver consistent, friendly and responsive service and ensure the Lane Crawford standards of service are consistently executed at all times To take every opportunity to exceed the customers expectations by being proactive and assisting them whenever required To be able to provide store information, directions and general information to help the customer throughout their shopping experience To proactively ensure the safety of customers and staff by being vigilant and alert at all times to any threat or risk situation To handle and resolve customer complaints queries and courteously to the satisfaction of the customer

sekitar 6 tahun lalu

Security Lane Crawford Hong Kong (Hong Kong)

To maintain security of all stocks and properties held within the store and storage areas To implement and monitor general security measures within the store to ensure all operating standards and procedures are adhered to To provide full support to store teams to prevent shoplifting and stock shrinkage To fully understand company disaster management policies and be able to take appropriate action in an emergency situation To be proactive in identifying issues that could provide risk for company and suggest and demonstrate ways to improve store security issues To ensure all rolling shutters, doors and entrances are opened at the designated time and that closing procedures are correctly implement

sekitar 6 tahun lalu

Digital Marketing AXA Hong Kong (Hong Kong)

Drive and implement Social Media and Content Marketing strategies to build social media communities and enhance brand digital presence Plan and manage social media initiatives with content site to maximize stickiness and meet business needs Develop and manage engaging content for content site, social media and AXA digital space, work with content partners to plan, think-up, and produce content Identify key social platforms and map out priority among Facebook, WeChat, Instagram, LinkedIn, Google +, Line, YouTube, Tumblr and new media channels to proliferate Encourage interactions with existing customers, KOLs and general public via social media platforms Define risk management plan, monitor and response to social media communities feedback Conduct social listening to analyze consumer behavior and refine promotion and marketing strategies Drive traffic to AXA’s digital channels via social media, work with platform owners to defined user journey and business conversion funnels Facilitate and advocate social media usage to frontline employees by sharing best-practice in enhancing loyalty, interactivity and stickiness with customers and prospects Review KPI to ensure overall effectiveness and efficiency on social media platforms and websites

sekitar 6 tahun lalu