Customer Service Agensi Pekerjaan BGC Group (Malaysia) Sdn. Bhd. Kuala Selangor (Selangor)

To handle incoming inquiries and complaints for all bank's products Liaise with different parties to resolve client's issues Identify the service gaps and gather customer feedbacks for improvement plan Achieve monthly KPI as per agreed Adhere to procedures to policities

sekitar 4 tahun lalu

Customer Service Paradise Group Holdings Pte. Ltd. Singapore (Singapore)

- Contribute to team effort by accomplishing related results as needed - Manage large amounts of incoming calls and prompt response to email - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships of trust through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents - Resolve customer complaints via phone, email, mail or social media - Handle Mystery diner and monthly meetings presentation slides

sekitar 4 tahun lalu

Customer Service Agensi Pekerjaan BGC Group (Malaysia) Sdn. Bhd. Kuala Lumpur (Kuala Lumpur)

To handle incoming inquiries and complaints for all bank's products Liaise with different parties to resolve client's issues Identify the service gaps and gather customer feedbacks for improvement plan Achieve monthly KPI as per agreed Adhere to procedures to policities

sekitar 4 tahun lalu

Customer Service Agensi Pekerjaan BGC Group (Malaysia) Sdn. Bhd. Kuala Selangor (Selangor)

To handle incoming inquiries and complaints for all bank's products Liaise with different parties to resolve client's issues Identify the service gaps and gather customer feedbacks for improvement plan Achieve monthly KPI as per agreed Adhere to procedures to policities

sekitar 4 tahun lalu

Customer Service Just Recruit Singapore Singapore (Singapore)

Assist the sales team in daily administrative work, in handling and processing customers enquiries Handle and resolve customer complaints Set up new customer account Provide pricing and delivery information ( For existing customers and sample submission only) Manage administration (Filing and documentations) Monitor sales performance (weekly) and ensure department KPI are closely monitor. Generate sales report ( Monthly basis) Record details of inquiries, comments and complains. Record details of action taken. Communicate and coordinate with internal departments Other ad-hoc duties assigned

sekitar 4 tahun lalu

Customer Service One Vogue Pte. Ltd. Singapore (Singapore)

Liaise with customers on export shipment instructions and booking updates Coordinate with airlines on bookings Prepare job sheets for Operations to follow up Check uplifting of in-house customers Submit Cargo Manifest Declaration (CMD) for export shipments

sekitar 4 tahun lalu

Customer Service Oaktree Consulting Singapore (Singapore)

Handle members’ inquiries and orders through by phone, via email or in person Relate and show empathy to members when they encounter issues Resolve members’ issues in a professional manner Look for problem resolutions that addresses the needs of the members, while keeping the interest of the Company in mind Process incoming orders, new accounts, distributor changes and assist members with account management Provide members with product, business and relevant Company information Document member’s calls and report trends to appropriate management Proactively encourage additional sales and share product information Proactively contact members and inform them of any product promotions, company events and special occasions Provide administrative services as required

sekitar 4 tahun lalu

Customer Service SRG Asia Pacific Sdn. Bhd. Kuala Lumpur (Kuala Lumpur)

Interact with customers via telephone to provide information and assistance Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service Able to resolve the calls within the agreed SLA (Service Level Agreement) You will be accountable for meeting individual (KPIs) and team goals Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times Undertake any other duties as-and-when assigned by the Management

sekitar 4 tahun lalu

Customer Service Send My Stuffs (Worldwide) Singapore (Singapore)

Provide support to sales department Co-ordinate between customers, transporters and carriers/coloaders. Preparing of documentation for export/import/transhipment. Verifying of costs Attend to enquiry and shipment tracking. Liase with client, partners and customer to ensure shipment delivery.

sekitar 4 tahun lalu

Customer Services Bansard international singapore Pte. Ltd. Singapore (Singapore)

Customer Oriented with good interpersonal skills Bilingual in English and Mandarin Able to work independently Familiar with air/sea Import and Export cross trade shipment an added advantage Min O Level, Training will be provided , fresh graduate with no experience welcomed Alternative Saturday (9AM-1PM)

sekitar 4 tahun lalu