IT/TEKNISI SUPPORT PT. Kode Niaga Tama Semarang (Jawa Tengah)

sekitar 6 bulan lalu

PRODUCT OWNER PT. Wahana Makmur Sejati Jakarta (Jakarta)

Menentukan product roadmap berdasarkan analisa cost benefit dan skala prioritas Menganalisa dan merencana pengembangan fitur mulai dari konsep sampai design wireframe Koordinasi dengan pihak internal dan eksternal terkait mengembangkan sistem operasional Memonitor pembuatan fitur dan testing secara berkala sehingga implementasi dapat berjalan sesuai jadwal Mengevaluasi utilisasi fitur dari sisi teknikal dan melakukan perbaikan jika diperlukan

sekitar 6 bulan lalu

Cloud Security Consultant PT. Sentra Paramitra Jakarta (Jakarta)

Identifying, monitoring, and defining the requirements of the overall security of the system. Determining latest technologies and processes that improve the overall security of the system. Creating different ways to solve the existing threats and security issues. Planning, engineering, and monitoring the security arrangements for the protection of the network systems. Developing tracking documents to note system vulnerabilities. Reporting the security analysis and monitoring findings. Defining and maintaining security policies. Occasionally replacing the security system protocol and architecture. Monitor network usage, anticipate problems and suggest solutions. Coordinating with end users, support engineers and members of the wider technical IT teams. Develop and maintain technical documentation and procedures.

sekitar 6 bulan lalu

IT Support Engineer MANNA 360 PTE. LTD. Singapore (Singapore)

Provide first level end user support including troubleshooting, escalation of issues to vendors for quick resolution, applying upgrade/patches to computer systems installation and upgrade of computer application software, regular IT reviews, etc. Where applicable, provide second level support for VMware, Windows servers, Active Directory and other IT infrastructure Procurement of IT equipment for end users (e.g. laptops, printers, monitors, etc.) Ensure compliance with IT security standards, policies and procedures. Evaluate and deploy new technical solutions to improve efficiency Assist in executing project activities. Oversee the daily running operation of the IT department, ensuring that all systems (Server/Storage/Network/Backup) are functioning properly Provide technical support and guidance to users of IT infrastructure in terms of Servers, Network, Storage or Backup matters IT Asset Tracking Provide remote assistance to off-site users, resolving issues through remote desktop tools and other communication channels. Maintenance of all software and IT related warranty and licenses used by the company. Setup, installation and deploying of computers Cloning/Imaging of laptop/desktop Responsible for working with different systems and follow standard procedures to escalate unresolved issue to the appropriate vendors (POS and ERP)

sekitar 6 bulan lalu

IT Account Manager Prestige Professions Pte. Ltd. Singapore (Singapore)

Establish, develop and maintain strong, long-lasting relationships with a portfolio of assigned clients Collaborate with internal teams to ensure client needs are met and achieved Identify and develop new business opportunities for upselling and cross-selling additional products or services to existing customers Create and implement account plans and strategies to achieve revenue and growth targets Track account performance and report on key metrics Serve as primary point of contact for clients, addressing their expectations, needs, issues, and requests promptly and professionally

sekitar 6 bulan lalu

Support Engineer Infinite Computer Solutions Sdn. Bhd. Singapore (Singapore)

•Provides onsite support to users with good customer satisfaction for main and off-site; •Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a timely manner as per ticket update/closure procedure; •Helps to maintain or improve the overall image of the support team; •Level 1 & 2 level trouble shoot and problem resolutions; •Provide technical and operation support; •Work to reach service level target; •Break/fix for patches, software distribution and preventive maintenance; •Managed the media and documentation related to the equipment supported; •Scanning and Software Distribution Agent installation and reinstatement of agent as needed during transition, wall to wall and steady state activities; •Install the inventory scanning agent upon any new asset; •Deployment/cloning/Hardware change that needs reinstallation of the agent. (Agents and instructions will be provided by customer); •Reinstate inventory scanning agent on the PCs/laptops for those cases highlighted by the asset administrator where the agent is not responding back to the server after the periodic scanning; •Provide the listing of any disposed assets from the environment to asset administrator for updating the asset repository •Provide break fix to software distribution patches where customer will provide the instructions; EA License No. - 14C6941

sekitar 6 bulan lalu

IT Project Manager PT. Sarana Pactindo Bandung (Jawa Barat)

Plan the project Define the scope of the project in collaboration with senior management Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project Determine the resources (time, money, equipment, etc) required to complete the project Staff the project Implement the project Execute the project according to the project plan Develop forms and records to document project activities Control the project Evaluate the project

sekitar 6 bulan lalu

IT Support PT. Inovasi Anak Indonesia (PARKEE) Jakarta Pusat (Jakarta)

Menginstal, mengkonfigurasi dan troubleshooting hardware, software, sistem, jaringan, printer, dan scanner Monitoring dan memelihara sistem dan jaringan komputer Menanggapi issue dan permintaan service secara tepat waktu Reporting Issues dan koordinasi dengan IT Supervisor, IT Lead serta IT Infrastructure. Memberikan dukungan teknis yang dibutuhkan perusahaan (secara langsung atau melalui telepon) Memperbaiki dan mengganti peralatan yang diperlukan Troubleshooting masalah teknis Testing teknologi baru/ menjalankan tes pada alat pendukung potensial baru untuk karyawan PARKEE

sekitar 6 bulan lalu

IT Support PT. Sinarmas LDA Maritime Jakarta (Jakarta)

Ensures IT hardware and application systems installed are running well at the office and on board the fleet Installs and configures computer operating systems, server operating systems and application systems Monitors and maintains computer systems and networks Responsible for troubleshooting system and network problems and for diagnosing/solving hardware or software defaults Maintains and backup data

sekitar 6 bulan lalu

IT Support PT. Alpha Magsaysay International Jakarta Pusat (Jakarta)

1. Conduct installation & upgrade to all IT asset related hardware/software/telecommunication/networking. 2. Troubleshoot to all IT asset related hardware/software/telecommunication/networking. 3. Support day-to-day operations through Ticketing Helpdesk. 4. Regular Maintaining & monitoring to all IT asset related hardware/software/telecommunication/networking. 5. Provide remote assistance for users not in the main office. 6. Ensure each device used by users complies with IT Policy.

sekitar 6 bulan lalu